Technical Service Engineer (US/EMEA market)

Appier
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Job Description

About the role

As an Appier Technical Service Engineer (US/EMEA market), your role is to assist clients with integrating Appier AI technologies to achieve their business goals. You will also explain and conduct data analysis on business-critical metric investigations and system capabilities.

Responsibilities

  • Help customers integrate Appier technologies into their websites/apps and utilize Appier AI services.
  • Communicate with client Account Managers/tech teams.
  • Understand customer requirements and effectively coordinate internal resources.
  • Stay up to date with current technology and apply it effectively.
  • Handle crisis and urgent issues.

About you

[Essential]

  • Degree in a related field
  • Able to solve problems independently.
  • Able to communicate technical concepts to any audiences in a simple and concise manner
  • Enjoys troubleshooting, problem-solving and analyzing.
  • Enjoy helping others achieve their goals and prioritizes cooperation.
  • Can trace website html and javascript.

[Nice to have]

  • BS in computer science
  • Familiar with Python and SQL.
  • Experience with iOS & Android application development.
  • Experience with Web development.
  • Experience in Git.

Company Info.

Appier

Appier is a software-as-a-service (SaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180).

  • Industry
    Artificial intelligence,Computer software
  • No. of Employees
    629
  • Location
    Taipei, Taiwan
  • Website
  • Jobs Posted

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