AIOps Researcher (Cortex)

Key Skills

Algorithms, AWS, Azure, Machine learning techniques, Python Programming, R Programming, SQL, UI design, UX design

Job Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your well-being support to your growth and development, and beyond!

Your Career

We are looking for a Researcher to join our AIOps Research team

You will analyze vast streams of data from diverse systems, and according to your findings, create machine learning-based classification algorithms. By doing so, you will help to predict, detect, and even resolve potential issues in the client's ecosystem., Ensuring smooth operations and faster resolution of critical incidents.

Your Impact

• Research new methods to detect ecosystem health issues utilizing enormous amounts and varied types of data
• Find ways to increase the visibility of IT Problems for customers
• Use and develop machine learning algorithms and techniques to create and improve our models
• Be part of a diverse research group, improving our research processes and leading us to be a better team creating a better product
• Stay up to date with monitoring technologies, and network management methodologies

Your Experience

• Extensive experience using SQL to conduct research and gather insights by querying large databases
• Python software development experience
• Extensive experience using SQL to conduct research and gather insights by querying large databases
• Advantage if you have experience working with time series databases
• Advantage if you have experience or knowledge in IT, including but not limited to network management and monitoring, asset management, and metric analysis
• Advantage if you have knowledge of network protocols, including but not limited to Kerberos, RPC, SMB, HTTP, SMTP, DNS, DHCP etc.
• Advantage if you have experience working with different operating systems
• Advantage if you have knowledge of Microsoft AD infrastructure
• Advantage if you have experience in machine learning or data analysis
• Ability to drive and own projects
• Independent and team player, critical thinker

The Team

Our engineering team is at the core of our products and connected directly to the mission of preventing cyberattacks. We are constantly innovating — challenging the way we, and the industry, think about cybersecurity. Our engineers don’t shy away from building products to solve problems no one has pursued before.

We define the industry instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.