Advanced Analytics, Big Data Technology, Business Intelligence, Data Analytics, Effective communication skills, Microsoft-Excel, Python Programming, SAS, SQL, Tableau
Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Difference You will Make:
The Community Support (CS) Advanced Analytics, Senior Analyst will support the business in delivering high-quality strategic and tactical analysis and reports for CS operations.
A focused, hard-working and meticulous analyst, you will develop functional expertise in data analysis as well as in-depth and expert industry insight and knowledge providing the key insights and findings to improve how we serve our customers. You will support the management with analyses of productivity, satisfaction, operations and SLA’s across both internal and external service teams. The Senior Analyst will be working closely with counterparts in Finance and Data Analytics both locally and internationally to help inform Global Community Support data needs and models.
A Typical Day:
Your Expertise:
Note:
This position is based in Ireland.
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
Airbnb Engineering & Data Science: Creative engineers and data scientists building a world where you can belong anywhere. Airbnb is a community based on connection and belonging—a community that was born in 2008 when two hosts welcomed three guests to their San Francisco home, and has since grown to 4 million hosts who have welcomed over 800 million guest arrivals to about 100,000 cities in almost every country and region across the globe. Host
San Francisco, CA, USA
2-4 year
San Francisco, CA, USA
4-6 year
United States
10-12 year
United States
4-6 year