Intern - Advanced Analytics (Summer 2024)

Key Skills

Analytical and Problem solving, Data Visualization, Effective communication skills, Microsoft-Excel, Planning and organization, Powerpoint, PySpark, Python Programming, R Programming, SAS, Spark Core, SPSS Statistics, SQL, Statistical modeling, Statistics

Job Description

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run Business Resource Group communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

We believe that inclusion propels innovation and is the foundation of all that we do. United's Digital Technology team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

The Analytics & Innovation department focuses on solving exciting business problems and connecting dots across the enterprise to benefit employees, customers and shareholders. The objective of the team is to make analytics accessible, available, fast, repeatable and scalable. We partner with a variety of business units (e.g., Airport Operations, Technical Operations, Network Planning, Revenue Management, Crew, Catering, Contact Centers, HR Systems, etc.) to build value through collaborative innovation, transformation, process improvement, change management, mathematical modeling, statistics, data science and research. The Intern role includes the following responsibilities:

Key Responsibilities:

• Leverage data from a variety of sources to analyze business performance, identify areas of opportunity and deliver useful insights to operations leaders and front-line personnel
• Partner with business collaborators to identify key initiatives and engage data analytics team members to complete delivery of balanced solutions to business problems, using data analysis, advanced analytics and data engineering standard methodologies
• Test data and/or applications to validate data accuracy/quality
• Supervise small to medium-sized projects from conceptualization to completion, including helping to build project roadmaps, project plans and requirements documentation
• Lead status meetings and manage frequent status communication to business stakeholders, IT teams and senior leadership as required

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the desired qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

Qualifications

What’s needed to succeed (Minimum Qualifications):

• Must be a current undergraduate or master’s student
• Quantitative field such as engineering, business analytics, information systems, aviation management or related degree.
• Internship requires a 3-month commitment during summer of 2024
• Data analytics, strong strategic and critical thinking, and problem-solving skills.
• Be able to work with large datasets and reporting visualization tools, ability to tell a story using data.
• Ability to communicate complex quantitative concepts in a clear, precise, and actionable manner.
• Exceptional organization and time management skills, including proactively communicating project timelines and expectations.
• Familiarity with database interface tools, SQL, Python, Psypark and programming concepts.
• Proven proficiency in Microsoft Excel and PowerPoint

What will help you propel from the pack (Preferred Qualifications):

• Tableu, Spotfire, or other data visualization tools.
• Experience with statistical analysis and modeling, statistical tools and concepts, (R, SPSS, SAS) preferred.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.