Intern - Machine Learning (Summer 2024)

Key Skills

Big Data Technology, Data Analysis, Google Analytics, Microsoft Office suites, Microsoft-Excel, Predictive Modeling, Python Programming, Quantitative models, R Programming, SAS, Teradata

Job Description

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run Business Resource Group communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

We believe that inclusion propels innovation and is the foundation of all that we do. United's Digital Technology team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

The Analytics & Innovation department focuses on solving challenging business problems and connecting dots across the enterprise to benefit employees, customers and shareholders. The objective of the team is to make analytics accessible, available, fast, repeatable and scalable. We partner with a variety of business units (e.g., Airport Operations, Technical Operations, Network Planning, Revenue Management, Crew, Catering, Contact Centers, HR Systems, etc.) to create value through collaborative innovation, transformation, process improvement, change management, mathematical modeling, statistics, data science and research. The Intern role includes the following responsibilities:

Key Responsibilities:

• Extract data from various sources like Teradata, Google Analytics, Big Data platform.
• Conduct data mining and data analysis including developing reports and assisting in ad-hoc analyses.
• Develop and validate evaluation metrics and models to analyze business performance and areas of opportunity
• Develop Machine Learning models including training and evaluating existing ones
• Provide regular updates on projects

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the desired qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

Qualifications

What’s needed to succeed (Minimum Qualifications):

Quantitative field such as engineering, computer science, statistics or related degree.

• Must be a current undergraduate or master’s student
• Internship requires a 3-month commitment during summer of 2024
• Strong knowledge of either SAS, R or Python
• Hands-on knowledge in predictive modeling
• Experienced in manipulating and analyzing complex, high-volume, high dimensionality data from various sources to highlight patterns and relationships
• Working with large datasets and reporting visualization tools, ability to tell a story using data.
• Ability to communicate complex quantitative concepts in a clear, precise, and actionable manner.
• Exceptional organization and time management skills, including proactively communicating project timelines and expectations.
• Proven proficiency in Microsoft Excel and PowerPoint Insert bullet points here

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT