Sr Applied Research Scientist, Trust and Governance Lab
ServiceNow-
Job Type
Full Time -
Experience
4-6 year -
Salary
Can$90,000 - Can$190,000 / Year -
Location
Montreal, QC, Canada -
Job Function
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Industry
Information Technology -
Qualification
Key Skills
Aartificial intelligence, Effective communication skills, GPUs, Natural Language Processing (NLP), PyTorch, TensorFlow
Job Description
Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™. Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow. Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates. Job Description Team ServiceNow Research does both fundamental and applied research to futureproof AI-powered experiences. We are a group of researchers, applied scientists, and developers who lay the foundations, research, experiment, and de-risk AI technologies that unlock new work experiences in the future . In this role, you will be part of the very dynamic AI Trust & Governance Lab whose objective is to promote the research breakthroughs in trustworthy AI by equipping developers and scientists across the organization with new capabilities. Our team validates that those state-of-the-art technologies are relevant and scalable to meet the most challenging needs of ServiceNow’s customers. ServiceNow Research fait de la recherche fondamentale et appliquée pour créer des expériences propulsées par l’IA pour tous les usagers de la plateforme Now. Nous sommes un groupe de chercheurs, de scientifiques appliqués et de développeurs qui posent les bases, effectuent des recherches, expérimentent et évaluent les technologies de l'IA afin d’ouvrir la voie vers les expériences de travail de l'avenir. Pour ce poste, vous ferez parti du très dynamique laboratoire sur la fiabilité et la gouvernance de l’IA. L’objectif de cette équipe est de valoriser les percées d’une IA digne de confiance en les rendant disponibles pour le reste des scientifiques et des développeurs de l’organisation. Son rôle est donc de s'assurer que ces nouvelles technologies sont utiles et capables de répondre aux exigences les plus complexes des clients de ServiceNow. Role Applied research is the process through which we apply fundamental concepts to the real world in all its imperfect and unpredictable glory. In this role, you will be an AI applied research expert who will work mainly in the field of trustworthiness in natural language processing (e.g., hallucinations detection, bias detection, and remediation). This includes working with very large models built on terabytes of proprietary data and spanning all the way to models trained in a low-data regime. You will thrive in this role by being able to quickly understand the problem at hand, consider potential solutions, and validate your ideas. As part of the Trust and Governance Lab, good communication skills are a must to bridge the gap from fundamental research to early production work. La recherche appliquée est le processus à travers lequel nous appliquons des concepts fondamentaux au monde réel dans toute son imparfaite et imprévisible splendeur. Pour ce rôle, vous serez une experte ou un expert de la recherche appliquée en IA, plus spécifiquement pour le domaine de la confiance envers le traitement automatique de la langue (par exemple, la détection d’hallucinations, de toxicités et remédiation de biais). Le type de solutions attendu inclut les très gros modèles de language, entrainés sur des téraoctets de données propriétaires, mais également les modèles entrainés avec des données limitées. Vous vous épanouirez dans ce rôle en étant en mesure de rapidement comprendre le problème devant vous, étudier les solutions potentielles et vérifier que la méthode sélectionnée est la bonne. Comme vous ferez partie du Lab sur la gouvernance et la fiabilité de l'IA, de bons talents de communication vous seront indispensables afin de faire le pont entre la recherche fondamentale et le début des travaux de mise en production. Qualifications To be successful in this role you have: A MSc with 4 years of experience (preferably in industry) or a PhD in a relevant field with 2 years of appropriate experience. Passion for and past work in trustworthiness-related topics. Experience working with state-of-the-art NLP models and techniques is an important asset. Experience in the development of AI prototypes and the ability to quickly validate whether a certain avenue is worth pursuing. Experience in training or fine-tuning large models is an asset. Familiarity with doing a literature review, evaluating, and implementing (sometimes from scratch) the best solution found. Familiarity with PyTorch, Tensorflow or equivalent tools used for running computations on GPUs. Ability to work on large projects with self-directed initiatives. Capacity to deal well with ambiguity, prioritizing needs, and delivering results in a dynamic environment. Ability to communicate research findings to a non-research audience. A “getting things done” mindset. Pour réussir dans ce rôle, vous avez : Une maitrise avec quatre ans d’expérience pratique (préférablement en entreprise) ou un doctorat dans un domaine pertinent suivi de deux ans d’expérience appropriée. Une passion et une expérience concrète sur les sujets liés à la fiabilité des modèles d’IA. De l’expérience avec les modèles de fine pointe de traitement automatique de la langue est un atout. Une familiarité avec l’entrainement de gros modèles d’apprentissage profond est un atout. Une expérience avec le développement de prototype d’IA ainsi que l’habileté de rapidement vérifier s’il vaut la peine d’investir dans une certaine technologie. Additional Information ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office. If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.
Company Info.
ServiceNowServiceNow is an American software company based in Santa Clara, California that develops a cloud computing platform to help companies manage digital workflows for enterprise operations. Founded in 2003 by Fred Luddy, ServiceNow is listed on the New York Stock Exchange and is a constituent of the Russell 1000 Index and S&P 500 Index. In 2018, Forbes magazine named it number one on its list of the world's most innovative companies.
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IndustryInformation Technology
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No. of Employees15,000
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LocationSanta Clara, California, USA
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Website
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ServiceNow is currently hiring Senior Applied Research Scientist Jobs in Montreal, QC, Canada with average base salary of Can$90,000 - Can$190,000 / Year.
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