Technology Performance Senior Data Analyst

McDonald's Corporation
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Job Description

Our mission is to make delicious feel-good moments easy for everyone, this is an exciting opportunity for an experienced data analyst to have a real impact upon thousands of customers in thousands of restaurants every day. Our purpose in the Technology Performance team is to improve how we deploy, run and adopt technology across our markets with impartial data-driven insights. Some examples of how we work with our markets (Australia, Canada, France, Germany and UK) are:

  • Understanding how different markets identify, capture and resolve restaurant technology incident and seek opportunities to improve such as common definitions
  • Informative KPIs and using machine learning to extract deep insights
  • Correlating different technology choices (hardware, software, configuration) with restaurant performance, to inform McDonald’s technology development roadmap and prioritisation
  • Creating self-service dashboards to showcase our capabilities and drive a culture of data enablement across the business

Are you a self-starter who’s actively curious about what numbers are telling us and how they can be actioned to improve Digital and Restaurant Technology in McDonald’s? If yes, please apply.

Delivery

  • Use data to solve business problems, produce high quality, actionable insights through analytics and cutting-edge predictive algorithms
  • Tell the story by simplifying complex analysis and giving business context
  • Delivering these insights and recommendations to stakeholders
  • Produce high quality outputs using tools such as Tableau/PowerBI, Alteryx, Python and PowerPoint
  • Use insights to drive business change

Team and strategy

  • Be a technical problem solver, playing a strategic role and feeding back insights to the product strategy and product experience teams
  • Take responsibility in building and executing the analytics plan/roadmap with appropriate data mining and analytic techniques
  • Develop strong relationships across markets to build a deep understanding of market technological, business, and commercial strategies
  • Support Junior Analysts in the team with a view to working towards formal management responsibility

Qualifications:

  • Experience working with large data sets/statistics in real world situations, recognising insights and communicating these to senior leaders to drive business value
  • Significant technical experience of manipulating, analysing and visualising data
  • Experience supporting others with delivery of their analytical workload
  • Ability to work as part of an Agile team, communicate progress daily and regularly present at different levels
  • Strong interpersonal skills with proven record in fast paced and quick changing environment
  • BSc Degree in a quantitative field such as Statistics, Mathematics, Computer Science or Engineering

Additional Information:

At McDonalds we are People from all Walks of Life...

People are at the heart of everything we do, and they make the McDonalds experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees, and suppliers gives us strength.

Company Info.

McDonald's Corporation

McDonald's Corporation is an American-based multinational fast food chain, founded in 1940 as a restaurant operated by Richard and Maurice McDonald, in San Bernardino, California, United States.

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