Sustaining Tech Lead, Electrical Engineering

Key Skills

Data science techniques, Data Visualization, Leadership, Machine learning techniques, Neural Networks, Object-Oriented programming (OO languages), Project management, Python Programming, SQL, Statistics

Job Description

At WHOOP, we're on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.

As a Sustaining Electrical Engineering Tech Lead at WHOOP, you will work within the Electrical team with Mechanical, Embedded, Manufacturing, Field Quality, and Supply Chain teams on supporting a large fleet of cutting edge wearables in the field. You will interface directly with suppliers and contract manufacturers (CMs) to drive the continuous improvement of designs in mass production. You are deeply familiar with electrical concepts and best practices and have the deep vocabulary required to work with mechanical engineers, firmware engineers, suppliers, operators, and technicians.

RESPONSIBILITIES:

• Drive the effort and manage a team that identifies, designs, and executes performance improvements, yield increases, cost reductions, and shortening of procurement times of electrical subsystems and components for shipping products with cross-functional support from Hardware, Manufacturing, and Supply Chain teams
• Work with regulatory partners to maintain regulatory compliance certifications across product design updates
• Hands-on debugging and failure analysis of returned units and manufacturing test failures to identify root cause, execute corrective actions, drive quality and yield improvements
• Communicate directly with CM’s and suppliers to maintain production capacity 
• Own technical project management of electrical sustaining efforts
• Proactively address supply chain risks by identifying component alternates, supporting validation builds, and performing technical analysis while maintaining yield and quality 
• Support the electrical development of test fixtures for RMA diagnostic and engineering analysis in collaboration with Field Quality team
• Own the creation and implementation of engineering change orders (ECOs), develop and document standard operating procedures (SOPs), and maintain product lifecycle management (PLM) databases
• Work with Field Quality and Membership Services teams to monitor and drive improvements in member experience metrics in the field 
• Prototyping, debugging, and analysis using standard lab equipment and techniques
• Schematic capture and PCB layout of electrical circuits for mass production using CAD and simulation tools such as Altium and SPICE

QUALIFICATIONS:

• Bachelor's Degree in Statistics, Data Science, Applied Mathematics, Computer Science, or a related field
• Master's preferred
• 2+ years experience applying advanced statistical, data science, and ML techniques (e.g., causal inference techniques, neural networks, Bayesian statistics)
• Strong Python (including object-oriented programming) and SQL
• Proficiency in data visualization
• Ability to formulate hypotheses, draw conclusions, and deliver results
• Ability to communicate findings and results to technical and non-technical stakeholders
• Please mention if you have experience in human physiology, exercise physiology, or athletic experience!

This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.

Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.

WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility