Customer Engineer, Business Intelligence, Looker (Korean or Mandarin)

Key Skills

Business Intelligence, Data science techniques, Effective communication skills, IT, Python Programming, R Programming, SQL

Job Description

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 10 years of experience working with problem-solving tools or data analysis (e.g. SQL, Python, Business Intelligence/dashboards).
• Experience selling or supporting business intelligence tools, and using them to manipulate datasets and databases (e.g. Looker).
• Experience in a data analytics or data science client-facing role (i.e., consulting/sales engineering).
• Ability to communicate in Mandarin or Korean fluently to support client relationship management in this region.

Preferred qualifications:

• Master's degree in Computer Science, Engineering, Mathematics, a technical field, or equivalent practical experience.
• Experience with Looker portfolio or similar technology.
• Experience in managing and delivering proof-of-concepts focused on the customer value provided by the solution.
• Experience responding to functional and technical elements of Requests for Proposals (RFPs).
• Experience in Advanced data modeling and analytics expertise, including experience analyzing data with SQL, Python, or R.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a member of Looker's Enterprise Sales Engineering team, you will be the technical advocate for our prospects and customers. You will work to understand their needs and demonstrate how Looker can add value to their data workflows. You will partner with the business counterparts to acquire new customers, expand relationships, and cultivate business growth. Along the way, you will help shape our product roadmap based on the needs and requirements of the customers.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Share Business Intelligence expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Develop customized presentations, demonstrations and prototypes of our software to articulate use cases and value to the customer
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution on Google Cloud.
• Articulate and educate on technical and architectural concepts to a variety of audiences, including developers, architects, IT professionals, customers, partners and cross-functional team members.