Senior Manager, Data Intelligence and Customer Strategy

Coca-Cola
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Job Description

What You’ll Do for Us

Job Summary: We are seeking a dedicated and analytical Data Intelligence senior manager. This role is pivotal in translating data into actionable insights that drive strategic business decisions, particularly in areas, especially in customer insight and strategy, customer category management.

Key Responsibilities:

Data Analysis and Interpretation:

  • Analyze large sets of structured and unstructured data to identify patterns, trends, and insights.
  • Develop and maintain dashboards and reports to monitor key performance indicators (KPIs) for various business functions.
  • Utilize statistical tools to validate data integrity and accuracy.

Business Intelligence:

  • Translate business requirements into analytical queries and reports.
  • Provide data-driven insights to support strategic planning and business development.
  • Through data analytic to develop the customer category management process and capability.

Collaboration:

  • Work closely with KA teams to understand their data needs and provide analytical support.
  • Partner with IT and data engineering teams to ensure seamless data integration and warehousing.

Predictive Analytics:

  • Develop predictive models to forecast future trends, customer behavior, and product demand.
  • Utilize machine learning algorithms to improve business processes and outcomes.

Reporting and Visualization:

  • Design and create compelling data visualizations to communicate insights effectively to stakeholders.
  • Present findings and recommendations to senior management and cross-functional teams.

Continuous Improvement:

  • Stay up to date with industry best practices and emerging technologies in data analytics.
  • Propose and implement process improvements to enhance data analysis efficiency and effectiveness.

Qualifications:

  • Bachelor’s degree or above with 7 years of experience in FMCG data analysis, preferably in the CPG industry.
  • Excellent analytical, critical thinking, and problem-solving skills.
  • Ability to communicate complex data insights in a clear and concise manner.
  • Detail-oriented with a strong commitment to accuracy.
  • Collaborative team player with the ability to work independently.
  • Agile and adaptable to changing business needs.

Skills:

Data Insights; Sales Channel Development; Analytical Thinking; Marketing Strategies; Key Performance Indicators (KPI); Customer Insights; Marketing Campaigns; Data Driven

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Company Info.

Coca-Cola

Coca-Cola, or Coke, is a carbonated soft drink manufactured by The Coca-Cola Company. Originally marketed as a temperance drink and intended as a patent medicine, it was invented in the late 19th century by John Stith Pemberton and was bought out by businessman Asa Griggs Candler, whose marketing tactics led Coca-Cola to its dominance of the world soft-drink market throughout the 20th century.

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