IT Project Manager (Marketing Technology)

Key Skills

Aartificial intelligence, Agile methodologies, AWS, Azure, DevOps, IT, Japanese, JavaScript, JIRA, Machine learning techniques, Project management, Teamwork, Writing

Job Description

What You’ll Do for Us:

The role has duties across following areas:

Business Stakeholder Management:

• Business engagement normally with business and system stakeholders in assigned single market/OU.

• Works collaboratively with DS Service and respective OU DS lead to ensure DS strategies are aligned with their respective OUs' expectations, and that IT works as an enabler to achieve business objectives.

• Works cross-functionally for the overall business relationship, and portfolio. Responsible for business client satisfaction of the IT end-to-end services within his/her scope of responsibility.

• Understands the business strategy discussion, work closely with DS service peers, OU DS leader and business users within market/OU to help define, operationalize & support regional initiatives and strategies through disciplined management routines,

• Being the services' face to regional OUs clients, providing the best IT recommendation on how to address business needs aligned with the strategies

• Influences other markets for IT solution adoption whenever possible, and ensure the design, development, and implementation of global solutions that comply with OU´s needs aiming successful implementation of IT solutions.

Business analysis:

• Understands the business requirements and processes and provide with advice and recommendation on potential solution based on global standard platforms and solutions.

• Defines the solution requirements required by the business and coordinates the determination of applicable non-functional requirements to meet the needs.

Project Management;

• Leads and manages cross-functional projects in assigned market/OU including all aspects related to resource management, project development and implementation of respective IT solutions and/or business process.

• Handles and coordinates all communications of the projects with its stakeholders to ensure consistency in strategic alignment, processes, issues, status and results with support from his/her direct manager. Manages the task level project activities needed for application delivery and reports status and risk to governance functions during the duration of the project.

• Manages internal and/or external resources working with COE. Ensure vendor’s compliance with TCCC project standards, guarantee correct project execution and high-quality deliverables, escalating to project sponsors and SLT (internal and/or external) whenever risks or unsolved issues are identified.

• Ensures the use of TCCC standard technology platforms and apps development and security methodologies covering the full project development lifecycle

Service Management:

• Provides oversight and coordination of DS services, in assigned business area. This role has responsibility for service planning, delivery, management and improvement activities under respective services.

Innovation:

• Continuously searches and evaluates innovative approaches and IT solutions aiming to take/maintain our Business at a lead position, bringing efficiencies, cost reduction to our processes and differentiated market recognition.

• Shares and applies the best practices of relevant area regardless of region or location.

Qualifications & Requirements:

• Bachelor’s Degree in a related field or equivalent required

• Fluency of Japanese language, business protocol, and culture

• Good written and verbal communication skills of English

• 3-5+ of Marketing and Consumer products, solutions; technology; leadership and management experience; project management or customer success management

• Product Management or Project Management, and Agile/ DevOps

• Working knowledge of Agile tools (e.g. JIRA, VersionOne, Asana, Azure DevOps, GitHub etc) and methodologies (Scrum, Kanban) is preferred

• Understanding of Digital Marketing Technologies including

• Modern MarTech & AdTech platforms (e.g. marketing automations clouds esp. Adobe Suite, CDP)

• Web Content Management (Adobe)

• Digital Asset Management

• Precision Marketing, SEM/SEO

• Mobility Platforms (smartphones, tablets, etc.)

• Internet of Things (Beacons, etc.)

• Cloud Platforms as a Service (AWS, Azure)

• Knowledge Management Systems (Sharepoint, Confluence)

• Experience of end-to-end digital services portfolio and budget management for a business of significant size and complexity

• Experience of successful stakeholder management up to C-suite level

• Excellent communication and collaboration skills with proven results of influencing in a networked or matrix environment

• Ability to understand business needs and execute on a business strategy, setting expectations

• Demonstrated track record of product management and agile delivery methodologies.

• Demonstrated track record of driving change, including the adoption of digital products and services

• Deep understanding of CPG, particularly in the areas of Marketing, Consumer channels, Insights and eCommerce.

What We Can Do for You:

• Purpose Driven: Purpose driven approach that empowers our people to protect the environment and communities we serve while delivering safe & quality products.

• Global Connections: Allows you to develop, enhance and maintain global connections that allow us to move faster and learn from others.

• Community of Belonging: We’re an organization that believes our ability to continually grow and build the right atmosphere where people feel safe and empowered, lets you bring your best self to work.

Skills:

Analytical Thinking; Chatbots; Customer Service; Data Modeling; Agile Methodology; Group Problem Solving; Oral Communications; Compliance; JavaScript; Written Communication; Artificial Intelligence Technologies; Data Mining; Adaptability; Teamwork; Business; Machine Learning

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors curious, empowered, inclusive and agile and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.