Director, Product Management, Adversarial Abuse

Key Skills

Algorithms, Analytical and Problem solving, Machine learning techniques, Product Management

Job Description

Minimum qualifications:

• Bachelor’s degree in Engineering or equivalent practical experience.
• 15 years of product management or related experience.
• Experience building and leading a team of product managers, working with cross-functional and cross-product area partners and influencing across product areas.
• Experience creating, executing, and delivering against a product roadmap and driving business impact.

Preferred qualifications:

• Experience in machine learning systems, quality, ranking algorithms (e.g., search ranking, ads quality, recommendations) and key concepts like P/R.
• Experience with execution and bias towards action, including areas of uncertainty, with cross-functional teams across multiple locations and time zones, to get things done.
• Expertise with fraud, spam, and risk management.
• Excellent problem solving skills, and ability to work with and understand large data.

About the job

The mission of the Trust and Safety team is to keep YouTube’s users and the platform safe. We enable safety through a programmatic system that automatically enforces YouTube’s rules, and design products that encourage and incentivize the right behaviors. More tactically, this means we use machine learning to deploy proactive detection of violative content, accounts, and behaviors. We design infrastructure and review tools to support the human review and effective treatment of content, and we build and advocate for responsibly designed products that decrease utility for abusers whilst continuing to delight good users.

Adversarial actors harm the reputation of our platform (e.g. spammy videos), harm users (e.g., hijacking and scams), and steal money, views, and data from good creators (e.g., fake views or subscribers, scraping). Reducing the impact of these actors gives space for the best of YouTube to grow. We must be fast and identify bad actors through account characteristics and behaviors (not only content), and combat their massive scale and sophistication through automation first approaches and designing products that are robust to abuse.

As Director, you will lead in defining the next generation of products and strategies in this area over time. You will be first and foremost focused on the safety of our users (i.e., viewers and creators) but you will also need to understand and interact with the other stakeholders (e.g., policymakers, creators, thought leaders and academics). Beyond the product team and the partnering engineering team, you will work very closely with cross-functional partners in Business analytics, Data Science, and core YouTube Product.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

The US base salary range for this full-time position is $253,000-$363,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Execute the product outlook and strategy for Adversarial Abuse at YouTube including developing and leading a multi­-year roadmap, balancing short­ and long­-term goals and investments to scale globally.
• Craft our product story. Build a product narrative which clearly understands the motivations of adversaries and makes recommendations for how to remove those incentives, moving further upstream to preventative measures.
• Understand the nature of violative accounts and behaviors to devise recommended detection and enforcement investments.
• Work collaboratively with cross-functional counterparts (e.g., engineering, policy, operations) to address the problem holistically and comprehensively. Set the appropriate targets and goals.
• Influence and partner with other product teams to ensure we are building defensible products.