Customer and Partner Solutions Engineer III, gTech

Key Skills

Business Intelligence, C Programming, C++, CSS, Data Analytics, HTTP acceleration, Java Programming, JavaScript, Machine learning techniques, MySQL, Python Programming, SQL

Job Description

Minimum qualifications:

• Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
• 3 years of experience working with web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
• 3 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python).
• Experience in technical troubleshooting, and managing internal/external partners or customers.

Preferred qualifications:

• Master’s degree in Engineering, Computer Science, Business, or a related field.
• 3 years of experience using SQL/MySQL.
• 3 years of experience in an analytical role such as business intelligence, data analytics, or statistics.
• 3 years of experience using Machine Learning and building solutions.
• 3 years of experience working with systems (e.g., Linux, Unix, Windows).

About the job

The gTech Ads Product Operations team sits at the intersection of Sales, Support, Product, and Engineering, helping to launch critical products and services across the Google Ads business. Our focus is on bringing powerful insights to these teams to improve product, help customers grow the business and improve the overall customer experience. Our team partners closely with gTech’s Support, Professional Services, Product Management, and Engineering teams to innovate and simplify our Ads products and build the productivity tools ecosystem for gTech users.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

The US base salary range for this full-time position is $118,000-$174,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Develop solutions, provide consulting services to our partners, build lasting relationships, and be aware of the client's needs.
• Help partners in their day-to-day challenges by being the subject matter expert, delivering innovative and scalable solutions, and troubleshooting their technical issues.
• Propose, design, create, and present prototypes, demos, and proofs-of-concept to a wide variety of audiences, from engineers to marketing professionals.
• Perform implementation reviews and advocate for product features. Provide partner feedback to internal cross-functional teams.
• Manage stakeholder expectations and communicate with internal teams and external advertisers and partners to provide technical and business feedback as well as deliver technical solutions.