Customer Engineer, Cloud Intelligence, Google Cloud

Key Skills

Analytical and Problem solving, Data science techniques, Effective communication skills, Google Cloud Platform (GCP), Presentation skills

Job Description

Minimum qualifications:

• 5 years of customer-facing experience as a solutions architect, data scientist, technical consultant, or technical pre-sales.
• 3 years of experience in all phases of the pre-sales cloud engagements.
• Experience in deploying, fine-tuning, and consuming proprietary and open-source Cloud Native services.

Preferred qualifications:

• Certification in Google Cloud or similar.
• Ability to be a trusted advisor to customers by building, guiding, and facilitating relationships with technical executives, data scientists, and system architects.
• Excellent problem-solving skills, with the ability to analyze problems and develop actionable plans quickly.
• Excellent communication and presentation skills.

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Customer Engineer on the Cloud Intelligence team, you will be the Subject Matter Expert (SME) who advises customers on the differences between Google Cloud Platform (GCP) offerings. You will engage with the Sales teams, Customer Engineering teams, Marketing, and field leadership to position and differentiate from participation. You will master the latest technologies across multiple public cloud providers to help customers build solutions on GCP.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Guide technical and business decision-makers through their Cloud selection process.
• Stay up-to-date with the ecosystem of software vendors in the Cloud space by analyzing OpenAI and open-source services to extract technical and business insights that drive reference architectures, runbooks, blogs, and training content.
• Create field enablement materials for internal communities of SMEs and the broader GCP field (solutions architects, promoters, and consultants) to help them understand how our offerings integrate and compare with other Cloud Service Provider’s offerings.
• Work with customers’ development and data science teams to understand their business and technical needs, and design solutions that make the use of the GCP cloud platform and services to address their requirements.
• Create and adopt assets and automation.