Backend Engineer - AI Service Integration

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Job Description

We are seeking a Backend Engineer to join our Integration Team, where you will play a vital role in integrating AI services for our Generative AI security product. Your skills in understanding service operations and building effective interfaces between service boundaries with the right instrumentation will be essential for the success of our product. As a key member of our team, you will be responsible for integrating AI services into our Generative AI security product. Your role will involve understanding the operations of each AI service, designing and building interfaces that seamlessly connect these services, and ensuring the appropriate instrumentation is in place. Your work will be instrumental in delivering a powerful and effective security solution to our customers.

What You Will Do

  • AI Service Integration: Collaborate with disparate teams to understand the operations of AI services and integrate them into our Generative AI security product.
  • Interface Design: Design and build effective interfaces between AI services, ensuring smooth communication and data exchange while adhering to security and performance requirements.
  • Instrumentation: Implement the right types of instrumentation to monitor and measure the performance, reliability, and security of integrated AI services.
  • Issue resolution: Debug integration issues, identifying bottlenecks or errors and implementing solutions to optimize service interactions.
  • Performance Optimization: Work on performance tuning and optimization of the integrated AI services to ensure efficient and responsive operation.
  • Documentation: Develop clear and comprehensive documentation for integration processes, interfaces, and instrumentation, facilitating teamwork and knowledge transfer within the team.
  • Collaboration: Collaborate closely with AI engineers, data scientists, and security experts to ensure smooth integration of AI services into the security product.
  • Security Compliance: Ensure that integrated AI services meet security and compliance standards, working closely with the security team to implement necessary measures.

Basic Qualifications

  • 3+ years’ experience as a Backend Engineer with expertise in integrating complex services.
  • 2+ years’ experience writing code in Python, Java, or Go.
  • BA / BS degree with 2+ years of experience (or) MS degree with 1+ years of experience as a software development engineer

Preferred Qualifications

  • Experience in AI service operations, including Generative AI, and the ability to design and build interfaces between them.
  • Understanding of GenAI frameworks and orchestrators like LangChain, Llamalndex, Semantic Kernel or AutoGen.
  • Foundation in data structures and algorithms.
  • Experience with instrumentation and monitoring tools for measuring service performance.
  • Knowledge of compliance standards.

Why Cisco Secure

WeAreCisco, where each person is unique. We bring our talents to work as a team each day, helping power an inclusive future for all. Get to know us!

We’re global, we’re adaptable, we’re diverse, and our security portfolio is as extensive as it is groundbreaking. Have you heard of Threat, Detection & Response, Zero Trust by Duo, Common Services Engineering, or Cloud & Network Security? Those are only a few of our product teams! The only thing we’re missing is YOU.

Join an enterprise security leader with a start-up culture, committed to driving innovation and giving you the opportunity to make an impact. We InnovateToWin and we know we’re better together, that’s why we’re dedicated to inclusivity, collaboration, and diversity in everything we do.

We’re proud to be the Best Security Company in 2021 with the Best Authentication Technology and the Best Small and Mid-Size Enterprises Security Solution in 2022 by SC Media. Cisco Secure continues to grow and evolve year after year with 100% of Fortune 100 Companies using our products, and we’re excited to see the new heights we’ll reach with your passion for security and your desire to change things up!

What else can you expect? An ongoing investment in your growth—that’s why we offer many employee resource groups (called Inclusive Communities), mentorship programs, and hundreds of learning resources to consistently level up your experience and explore your interests. Because when you succeed, we succeed!

Cisco Secure offers an environment that combines cool, technology with some of the brightest, most diverse set of people I’ve ever had the pleasure of working with. - Chief of Staff, Engineering

Company Info.


Cisco Systems, Inc., is a leading American multinational conglomerate specializing in digital communications technology. Headquartered in San Jose, California, the corporation engages in the development, manufacturing, and sale of networking hardware, software, telecommunications equipment, and various high-technology services and products.

  • Industry
    Telecommunications,Computer software,Computer hardware
  • No. of Employees
  • Location
    San Jose, CA, USA
  • Website
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