Algorithms, AWS Sagemaker, Azure, Machine learning techniques, Natural Language Processing (NLP), Natural Language Understanding-NLU, VertexAI
Vanguard, a global leader in investment management, is seeking an innovative and experienced Head of Scale AI for Personal Investor business to lead our cutting-edge initiatives in scaling and driving efficiency in operations from the use of GenAI and other technologies. This role will play a pivotal role in driving the development and execution of AI/ML strategies in support of Knowledge Management Systems, Call Center Technologies, and Conversational Systems such as Chatbots and IVR. As the Head of Scale AI, you will lead a team of data scientists and collaborate closely with product owners, technology stewards, architects, and business partners to drive innovation and create competitive advantage by leveraging AI/ML techniques including GenAI to develop and deploy differentiating capabilities to scale Personal Investor operations.
Role Overview:
Vanguard, a global leader in investment management, is seeking an innovative and experienced Head of Scale AI for Personal Investor business to lead our cutting-edge initiatives in scaling and driving efficiency in operations from the use of GenAI and other technologies. This role will play a pivotal role in driving the development and execution of AI/ML strategies in support of Knowledge Management Systems, Call Center Technologies, and Conversational Systems such as Chatbots and IVR. As the Head of Scale AI, you will lead a team of data scientists and collaborate closely with product owners, technology stewards, architects, and business partners to drive innovation and create competitive advantage by leveraging AI/ML techniques including GenAI to develop and deploy differentiating capabilities to scale Personal Investor operations.
Responsibilities:
Qualifications:
Other requirements:
Ability to travel as needed to Malvern/Charlotte
Special Factors
Sponsorship
Vanguard is offering visa sponsorship for this position.
About Vanguard
We are Vanguard. Together, we’re changing the way the world invests.
For us, investing doesn’t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose – and that’s how we’ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.
The Vanguard Group, Inc. is an American registered investment advisor based in Malvern, Pennsylvania, with about $7.7 trillion in global assets under management, as of April 2023. It is the largest provider of mutual funds and the second-largest provider of exchange-traded funds (ETFs) in the world after BlackRock's iShares.
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