Degree in Computer Engineering
C++, Chatbot, Large Language Models - LLMs, Machine learning techniques, Natural Language Processing (NLP), Python Programming, Software Development
The Client Services Technology team builds and supports Bloomberg's premier customer service systems. Our applications handle around 5 million questions per year in several languages and offer 24/7 support to over 300,000 clients around the globe, creating more than a billion rows of chat data. Our team leverages this chat data in a variety of ways to build ML/NLP tools that streamline the interactions between clients and representatives.
These tools include
Our tools combine ML/NLP models, event-driven backend technologies, and internally built solutions (both within our team and from other teams within Bloomberg) to handle various forms of chat text across ADSK.
We'll trust you to:
You'll NEED to have:
We'd love to see:
Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.
Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email amer_recruit@bloomberg.net
Salary Range: 160,000 - 240,000 USD Annually + Benefits + Bonus
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.
We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation [Exempt roles only], paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. The Company does not provide benefits directly to contingent workers/contractors and interns.
Bloomberg L.P. is a privately held financial, software, data, and media company headquartered in Midtown Manhattan, New York City. It was co-founded by Michael Bloomberg in 1981, with Thomas Secunda, Duncan MacMillan, Charles Zegar, and a 12% ownership investment by Merrill Lynch.
New York, NY, USA
2-4 year
New York, NY, USA
2-4 year
San Francisco, CA, USA
2-4 year
New York, NY, USA
0-2 year
New York, NY, USA
4-6 year
New York, NY, USA
4-6 year
Tokyo, Japan
2-4 year
New York, NY, USA
6-8 year
New York, NY, USA
4-6 year
New York, NY, USA
4-6 year
New York, NY, USA
4-6 year
Princeton, NJ, USA
10-12 year
Princeton, NJ, USA
4-6 year
San Francisco, CA, USA
4-6 year