AI technology, Apache Solr, Deep Learning, Docker, Effective communication skills, Elasticsearch, Kubernetes-K8s, Natural Language Processing (NLP), Python Programming, PyTorch, SaaS, Scikit-learn, SQL, TensorFlow
Where and how you can work
Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work. That means if you want to do your thing in the office (if you're near one), at home or a bit of both, it's up to you.
What you’d be doing in this role
As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.
Our Vision is “Every user empowered, every voice heard”. User Voice is our critical interface to our most valuable partners, our users. We want to ensure that they have a flawless experience while using Canva products as we scale our way to support 1 billion users. User Voice is responsible for customer happiness and their ability to get help, as well as providing clear insights to improve user experiences.
About the job:
Our conversational understanding team seeks a tech lead AI engineer to build and evolve our intent recognition module.We ’re working on a chatbot platform to unify multiple tools and make the user journey truly magical when using Canva products. The platform is integrated in the editor and would be used by more than 100M users monthly. It currently offers:Timely and accurate in-app help and tipsClarify the tasks at hand and modify the design using text and/or voice based instructions that are natural to the usersShort-cuts to popular actionsThe project has a high visibility internally.
Perks and Benefits
If you're seeking professional growth and enjoy working on large, distributed, cloud-based applications that delight our millions of individual and business users alike - then apply now to be considered for the position!
If you require visa sponsorship, you must ensure you have at least two (2) years of post-University commercial experience as a Software Engineer and meet the mandatory sponsorship requirements laid out by Department of Home Affairs.
Canva is an Australian graphic design platform, used to create social media graphics, presentations, posters, documents and other visual content. The app includes templates for users to use. The platform is free to use and offers paid subscriptions such as Canva Pro and Canva for Enterprise for additional functionality. In 2021, Canva launched a video editing tool. Users can also pay for physical products to be printed and shipped.
Melbourne VIC, Australia
Auckland, New Zealand
Sydney NSW, Australia