Inbound Product Manager

ServiceNow
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Job Description

What you get to do in this role: 

  • Communicate product priorities and build consensus.
  • Assume leadership responsibilities as an accountable owner who is committed to the outcome regardless of the role or organizational boundaries.
  • Collaborate with multiple teams to build product features through development and bring high-quality products to life.
  • Integrate usability studies, research, and market analysis into product requirements to enhance user satisfaction.
  • Translate complex technical challenges into simple, actionable product requirements and solutions.
  • Develop multi-modal communication strategies tailored to the needs of diverse audiences.
  • Showcase product value and capabilities through compelling demos.

Qualifications

To be successful in this role you have:

  • 2+ years of software product management experience.
  • Strong prioritization skills and the discipline to focus on high-impact activities.
  • Proven experience in defining and capturing product requirements and transforming them into a strategic product roadmap.
  • Deep curiosity about customer needs, along with building customer relationships and delivering customer-centric solutions.
  • Familiarity with AIOps concepts, such as anomaly detection, predictive analytics, event correlation, and IT automation – A major plus.

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Additional Information

Work Personas

  • We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

  • ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

  • We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

  • For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

Company Info.

ServiceNow

ServiceNow is an American software company based in Santa Clara, California that develops a cloud computing platform to help companies manage digital workflows for enterprise operations. Founded in 2003 by Fred Luddy, ServiceNow is listed on the New York Stock Exchange and is a constituent of the Russell 1000 Index and S&P 500 Index. In 2018, Forbes magazine named it number one on its list of the world's most innovative companies.

  • Industry
    Information Technology
  • No. of Employees
    15,000
  • Location
    Santa Clara, California, USA
  • Website
  • Jobs Posted

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