Lean Transformation Consultant

Key Skills

Agile methodologies, Data science techniques, Database, Human Computer Interaction- HCI, Powerpoint, Selenium, SQL, Tableau, UI design, UX design

Job Description

We have a requirement of a Lean Transformation Consultant with expertise in the Finance Domain.

The consultant on the Finance Transformation team works in collaboration with the Finance teams to identify opportunities and design processes to evolve the maturity of the business-operating model, maximize the return on digital/automation investments and improve the performance of the entire system.

Accountabilities

• Using Design Thinking skills, you lead research sessions with our clients / employees to understand their experiences, unmet needs, desires and their “moments of truth”
• Using systems thinking skills, you overlay these opportunities on our current operating model and use LEAN and Six Sigma problem-solving techniques to uncover the root cause of inefficiencies and issues
• Assist in developing a digital transformation target operating model which includes recommendations on automation, workflows, web applications, data science and employee training opportunities to improve the client / employee experience
• You conduct a series of design sessions or test proposed solutions though experiments so that only the best ideas reach development and deployment teams
• You partner with product owners, business and technology leaders to develop a series of minimal viable products (MVPs) to accelerate the pace of client improvements based on sound understanding of AGILE and change management principals
• You continue to keep the previously defined target operating model and continue to influence partners through change roadmaps and improvement backlogs to delivers the objectives of an ultimate client / employee experience
• Help operations team with Capacity Insights for planning of FTEs and enable them derive capacity gains achieved through target re-baselining
• Create a roadmap of Transformation and CI initiatives in co-ordination with Business Heads

Skills and Knowledge

• Strong knowledge about finance processes around Controllership function, FP&A function and Billing & Taxation function.
• Deep knowledge for tools and technologies leveraged in the industry for finance processes.
• Ability to use human centered design principles to map the ideal client /employee journey, including leading empathy and co-creation workshops
• Ability to create a business architecture to facilitate alignment of strategic objectives and tactical demands
• Ability to assess data model and data flows and facilitate automation and process design workshops
• Strong consulting, relationship management and facilitation skills including the ability to listen and question to understand the business problem, analyze, provide insight and advice
• Excellent written and verbal communication skills including persuasive, data-rich presentation skills

Education and Experience

• University degree
• At least 10-15 years of relevant experience with increasing accountability
• Hands-on knowledge of and certification in various improvement frameworks (LEAN, Six Sigma, AGILE, Human Centered Design, Design Thinking, Customer Journey mapping)
• Experience using Business Architecture to articulate automation solutions using platforms such as PEGA, Blue Prism, TABLEAU and other corporate tools
• Experience managing complex process improvement projects, including undertaking operational assessments and target operating model design using Lean Six Sigma
• Expert level knowledge of tools to collect, aggregate, segment and analyze data e.g. MS Excel
• Knowledge of MS PowerPoint, MS Project, and MS Visio

Skills:

• Selenium
• SQL

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.