Intern - Network Operations Advance Planning (Summer 2025)

Key Skills

Data science techniques, Microsoft Office suites, Operations, Powerpoint

Job Description

Early careers take off with United! We’ve been recognized as both a top employer for Gen Z talent by Handshake and a top 100 internship program by Yellow and Way Up. Interns at United enjoy a wealth of benefits, including a robust mentorship program, exclusive travel privileges, and engaging social events to help foster a vibrant and connected community of early career professionals. Our program is designed to empower you with the skills and connections necessary to launch a successful career. We hope you join us at United, where your contributions will take flight and your career journey will soar.

United Airlines is seeking a motivated and detail-oriented intern to join our Network Operations Center (NOC) Advance Planning team. This internship offers a unique opportunity to gain hands-on experience in the planning and execution of airline operations, with a focus on weather planning, diversion logistics, network scheduling, airport restrictions management, and collaboration with system tools and key stakeholders. The intern will play a critical role in supporting the planning and execution of projects, reports, and seasonal conferences that involve the Network Operation Center (NOC) and the Airport Operations (AO). The NOC is the heartbeat of United Airlines and we would like you to be part of it!

Key Responsibilities:

Summer Airport Construction Reporting Project:

• Data collection on airport construction events
• Reporting findings and impact on the operation
• Assist in developing solutions to mitigate delays and cancelations during significant construction events

Weather and Diversion Logistics:

• Monitor weather systems that could affect flight operations
• Logistical planning to support ground operations during diversions
• Participate in post-diversion analysis to improve future strategies and responses

Data Analysis & Reporting:

• Conduct data analysis to support operational decisions and strategy development
• Prepare reports and summaries of key findings for meetings and presentations

Seasonal Ops Summit Support:

• Assist in the planning and execution of the Seasonal Ops Summit
• Coordinate with various teams to ensure seamless presentations and discussions
• Contribute to event planning logistics and add creative ideas focused on operational insights

Collaboration & Communication:

• Work closely with cross-functional teams to gather information and ensure alignment on operational goals
• Communicate effectively with internal stakeholders to provide updates on system tool project progress

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table.

Qualifications

What’s needed to succeed (Minimum Qualifications):

• Education: Currently pursuing a Bachelor’s or Master’s degree in Aviation Management, Operations Research, Business Administration, Data Science, Statistics, or a related field.

Skills:

• Strong analytical skills with the ability to interpret complex data.
• Excellent communication and organizational skills.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
• Ability to work and adapt in a fast-paced environment.
• Demonstrated capacity to manage tasks and projects with minimal supervision.

What will help you propel from the pack (Preferred Qualifications):

• Aviation background: Having knowledge of aircraft fleets, airport operations, and airline operations.
• Internships or Projects: Prior internships or projects related to airline operations or communications in a high-pressure environment.
• Multitasking: Experience managing multiple tasks or priorities simultaneously.
• Team Collaboration: Ability to work effectively with diverse teams, including operational staff, and management.
• Adaptability: Flexibility to adapt to changing priorities and dynamic situations typical in NOC environments.
• Interpersonal Skills: Strong interpersonal skills for liaising with various stakeholders and managing communication during incidents.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT