Senior Business Analyst - People Strategy & Analytics

Key Skills

Business Analytics, Data science techniques, Design, Effective communication skills, Experimentation, Finance, People Analytics, SQL

Job Description

People Strategy & Analytics is an emerging field where Capital One is on the leading front. Our team applies strategic thinking, advanced analytical techniques, and experimental research to uncover new insights and make informed decisions related to our most valuable assets: Capital One associates! The team is comprised of people with diverse skills and backgrounds including: data analysts and engineers, product managers, data scientists, consultants and strategists, business analysts, HR specialists, economists, and Industrial Organizational Psychologists.

As a Sr. Business Analyst, you will apply your strategic and analytical skills to solve open-ended, complex questions about how we should attract, develop, and retain top talent. You will work closely with HR partners and senior executives to shape talent policy, automate real-time data and improve talent decision-making. Your day-to-day might involve:

• Using data to help executives set ambitious but achievable diversity initiatives

• Building models to predict attrition, and testing new retention strategies

• Designing new ways to understand and measure associate potential

• Developing analyses and tools to help Capital One source and hire the best talent

…and you will do it all in a collaborative environment that promotes continuous learning, rewards innovation, and prioritizes your development.

Specific responsibilities include, but are not limited to:

• Strategy consultation: Partner with our clients to identify high impact opportunities to transform the associate experience, conduct analysis, and share insights that inform solutions

• Design: Drive and build key programs and analytics solutions for our partners, including measurement strategy, attribution modeling, and automated insights

• Experimentation: Partner with clients to design experiments to understand key drivers of associate behavior

• Insights & analysis: Analyze the impact of our programs and combine those insights with the latest thinking in organizational science to help our clients make data-driven, informed decisions

Successful Team Members Demonstrate Competencies In These Areas

• Purpose: You feel a deep personal connection to improving the associate experience and are motivated by applying advanced analytics in a mission-driven way

• Analytical thinking: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation. Identify opportunities for improvement and use data to make strategic and tactical recommendations

• Execution: Develop and test hypotheses, design solutions, assess operational feasibility, support implementation efforts, and develop plans and tools for monitoring outcomes

• Partnership: Collaborate effectively with other team members and clients in HR

• Business communication: Strong written and oral communication skills, including visualization skills (i.e., able to “tell the story” and highlight key insights in a clear and concise manner that is easily understood by stakeholders)

• Results focus: Drives for results and achieves important goals applying strong organizational skills and detail orientation, even amidst ambiguity

Basic Qualifications:

• Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)

• At least 1 year of experience in analysis

Preferred Qualifications:

• Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering

• 1+ years of experience in Statistical model building

• 1+ years of experience in market research

• 1+ years of experience in SQL querying

• 2+ years of experience in business analysis

• 1+ years of experience in consulting

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com