Sr. Software Engineer - Engineering Services

Qualtrics XM
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Job Description

Why We Have This Role

As a software engineer at Qualtrics, you will be building systems to help our customers both understand and respond to the experience data provided by their customers or employees. Designing systems in an agile environment to withstand hyper growth and owning quality from end to end is a rewarding challenge and one of the reasons Qualtrics is such an exciting place to work!

Engineering Services (ES) plays an important role in the Qualtrics mission to Build technology that closes experience gaps. The team is at the forefront of the relationship between Qualtrics and our customers. Our mission: We are the incubation engine for Qualtrics, powered by our deep relationships with our most sophisticated and strategic customers and our ability to rapidly capture value from emerging opportunities.

How You’ll Find Success 

  • Strong level of curiosity
  • Ability to create trust in customers and teams through thorough communication
  • Takes initiative and shows scrappiness in getting things done
  • Proven ability to work well in teams - partnering with managers, cross functional teams, and teammates
  • Takes analytical mindset to approach problems and find solutions
  • Shows desire to learn new skills and grow in the role

How You’ll Grow

  • Develop the ability to build scalable, fast, robust, and simple SaaS solutions.
  • Develop familiarity with containerization and full-stack development.
  • Learn to implement new functionality from provided requirements and specifications.
  • Benefit from working with other engineers, tech-ops, and product managers
  • Learn Agile methodologies by attending daily stand-up meetings, prioritizing tasks, and working with a sense of urgency to meet a scheduled plan to deliver value to our customers

Things You’ll Do 

  • Design distributed, low latency services for ingesting, processing, and aggregating data
  • Build integrations with SaaS leaders like Slack, Salesforce, and Tableau
  • Create analytics that identify trends and sentiment in free-form text data using natural language processing and machine learning
  • Build widgets for visualizing data in dashboards and reports
  • Work with customers to deliver their unique requirements with the Qualtrics Platform
  • Architect and deliver innovative, full-stack solutions to meet customer needs

What We’re Looking For On Your Resume

  • Bachelor’s or Master’s degree in Computer Science
  • 5+ years of experience in a software engineering capacity
  • Experience with modern programming languages (Java, PHP, Scala)
  • Web-related technologies including HTML/CSS and JavaScript
  • JavaScript frameworks including angular or node
  • Database / Data Storage experience (SQL / MySQL)
  • Must be legally authorized to work in job location without Qualtrics sponsorship now or in the future

Our Team’s Favorite Perks and Benefits 

  • We spend 10% of our time on individual engineering growth activities every quarter
  • We participate in personalized Career Action Planning. You will work with your manager to design a plan based on your life experiences, values, and career aspirations (inside and outside Qualtrics) that helps you achieve your career goals at Qualtrics
  • $1800 USD Experience bonus to be used for an Experience of your choosing
  • Competitive salary, performance bonuses, generous savings fund match.
  • Quarterly Wellness Reimbursement, can be used for activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.
  • Amazing QGroup Communities; MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women’s Leadership Development, which exist as places for support, allyship, and advocacy.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

​​​​​​Applicants in the United States of America have rights under Federal Employment Laws: FAMILY & MEDICAL LEAVE ACT, EQUAL OPPORTUNITY EMPLOYMENT, EMPLOYEE POLYGRAPH PROTECTION ACT

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Qualtrics Work Experience - As we look to the future, we believe that our teams are better together. Being together will help us learn more, grow faster and ultimately deliver better results for our customers and Qualtrics. Roles tied to an office location work 4 days per week in the office together and 1 day from home, with a strong spirit of flexibility around taking time for personal, health, and family moments in our work weeks. Our managers work with their teams to create a collaborative, engaged work environment, and arrangement that works for each of our team members.

Company Info.

Qualtrics XM

Qualtrics Experience Management (XM) is the only software platform that helps brands continually assess the quality of their four core experiences—customers, employees, products, and brands. With Qualtrics XM, organizations can be at every meaningful touchpoint, for every experience, and predict which changes will resonate most with stakeholders.

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