Intern, IT - Revenue Technology & Data Analytics (Summer 2024)

Key Skills

Aartificial intelligence, Agile methodologies, API, Big Data Technology, C++, Cloud computing, Data Analysis, Data Analytics, Database, Leadership, Linux Operating system, Software Development

Job Description

How you'll help us Keep Climbing (overview & key responsibilities)

Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability, and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. In alignment with that level of excellence, the Revenue Technology & Data Analytics IT team is responsible for the Revenue Management and Accounting, Loyalty, Data, Analytics and Business Intelligence groups. Intern roles at Delta IT offer a chance to become part of our journey to make technology a competitive advantage for the company. Join us to help accelerate our IT transformation to continue leading the industry as we change the way we work. We embrace new technology and ideas to create meaningful and innovative solutions that help Delta better connect the world. Delta IT employees are thinkers, doers, and innovators. We are proactive, collaborative and deliver impact to our customers. If this sounds like you, and you are interested in working full time for Delta after graduation if an offer is extended, apply to join our team as an IT Summer Intern!

Depending on the assigned team, interns may be assigned to assist in providing computer software development, business analysis, data analytics and/or technical support for IT operations in Atlanta, GA or Minneapolis St. Paul, MN. You may support a variety of IT projects in a Business Analyst, Developer, Systems Engineer, or Data Analytic/BI type role which includes gathering requirements for development, design and testing of decision support systems or participation in the development, maintenance, enhancement and support of our software applications or infrastructure environments. Data analytics is used to create performance dashboards and service level agreements with various products. Interns working in Developer roles are given an opportunity to utilize various methods and technologies such as Java/JEE, JSON, Spring, Angular, Agile/DevOps delivery, API, JavaScript, C++ on Linux, Python, REST, XML, web services, HTML, Oracle and expanding mobile technologies. Some roles / responsibilities will be non-technical.

What you need to succeed (minimum qualifications)

• Be able to commit to working the entire 13 week summer internship program (May 13 – August 9, 2024)
• Be willing to work from the Atlanta or MSP office (as agreed upon during the interview). Most teams work a partially onsite / partially remote (hybrid) work schedule with management approval.
• Have a 2.5 GPA or higher and have completed at least 2 years in a college program, with degree emphasis in Computer Science, Software Development, Systems/Industrial/Electrical Engineering, Management Information Systems, Data Science, Data Analytics/Operations Research, Cyber Security, Business Management, or a related field
• Ideal candidates have strong analytical, leadership, written and verbal communication skills
• Embrace diverse people, thinking and styles
• Consistently make safety and security, of self and others a priority
• Have an interest in solving complex problems and investing the time and energy to overcome roadblocks and learn from mistakes
• Possess some awareness of Agile methodologies, Software Dev Lifecycle, cloud computing, as well as PC hardware components and/or maintenance
• Be able to conduct yourself in a mature manner and be comfortable working in a business casual work attire environment
• Be interested in working for Delta Air Lines after graduation if presented with a full time job offer opportunity

Consistently prioritizes safety and security of self, others, and personal data. Embraces diverse people, thinking, and styles. Possesses a high school diploma, GED, or high school equivalency. Is at least 18 years of age and has authorization to work in the United States.

What will give you a competitive edge (preferred qualifications)

• Ability to digest large amounts of data and information and succinctly explain what can be learned from the data and how it can support decision making
• Desire to learn leadership techniques and best practices in problem solving and conflict resolution to enable innovation and progress on difficult to solve challenges of our customers
• Have a passion for working on cloud computing and technologies such as Mobile apps, Enterprise Web apps, APIs, Messaging, Databases, Big Data, or Artificial Intelligence 

Additional Best Practices

In this role you should be willing to learn different approaches to resolving problems, be flexible, able to handle shifting priorities, be results driven, and be receptive to being mentored to grow and improve.