AI Engineering Architect

Delta Air Lines
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Job Description


This role can sit in Atlanta, GA or Minneapolis, MN 

Join Delta IT as we leverage AI within technology to unlock powerful customer experiences and continuously refine airline operations. We are seeking an AI Engineering Architect and Advisor to be part of a growing technology team.

As AI Engineering Architect – Advisory Developer, within the Communications, AI, and Automation portfolio, you will architect solutions across the entire business; initiatives range from our complex global operation to the digital customer experience. We're looking for a technology expert who is driven by turning concept into proven value. The AI Engineering Architect will research and deliver solutions for real-world, large-scale problems using Artificial Intelligence and expert Software Engineering to bring initial concepts to life.

What would you do

Grow Delta’s use of AI within customer and employee facing experiences

  • Build and maintain strong relationships across the enterprise to understand the business and determine where AI should be a differentiator for competitive advantage
  • Architect and industrialize production-grade AI solutions that exceed rapidly changing customer needs
  • Lead technology design choices and influence others to gain momentum
  • Drive and deliver high-visibility initiatives
  • Provide technical thought-leadership and direction for AI solutions across a wide range of technical environments across the Delta landscape.
  • Obtain and analyze data from multiple sources to drive strategies and measure success and ROI
  • Develop an AI first mindset and help democratize AI for Delta

Delivering with Quality and Speed

  • Be a part of a technical team of engineers who cross-divisionally design and build Artificial Intelligence into technical solutions at scale
  • Go broad – Understand the AI and cloud technology landscape and evaluate viable options
  • Go deep – Be intentional and curious to gain a deep understanding of each business problem that needs a solution
  • Build integrations to bring AI to life
  • Be hands on and also provide guidance and direction to AI Engineers
  • Look upstream and downstream to see around corners and anticipate future consequences for immediate technical choices
  • Contribute to the strategy around which frameworks and technologies are leveraged with each solution, and partner with the foundations teams to approve new design patterns
  • Help define appropriate methods to bridge rapid prototypes with highly reliable and scalable enterprise-grade solutions that improve Delta’s brand
  • Leverage effective artifacts, flowcharts, layouts, diagrams, charts, code comments and clear code
  • Communicate technical solutions and business value in a way that relates to your audience
  • Design, Develop, Monitor, and scale AI components, APIs, and loosely coupled applications and integrate these with highly available channels and systems
  • Incorporate security standards, test-driven development, and pipeline deployment automation to achieve robust reliability and scale 
  • Mentor junior team-mates to define and implement detailed measurement data, error logging/tracking for all products within our domain
  • Be aggressive to resolve and prevent technical debt
  • Define and lead code reviews and continuous improvement efforts
  • Analysis and implementation of Performance/Stability/Reliability initiatives
  • Production issue triage, management, and prevention with a focus on continuous improvement. 


  • 5+ years of experience with Artificial Intelligence solutions and research
  • Extensive experience in AI with one or more of the following: Natural Language Processing, IoT, Robotics, Deep learning, Machine learning
  • Development experience with AI frameworks such as TensorFlow, Microsoft CNTK, scikit, Keras, Caffe, Gluon, Torch, SageMaker, Azure AI. 
  • Proven expert in Software Engineering, front and backend application development, and integration
  • Experience with Agile Software Development Lifecycles, DevOps/DevSecOps
  • Experience with one or more general purpose programming languages including but not limited to: Java, Python, C/C++, .NET
  • Development experience on AWS required
  • Development experience on Azure, and/or Google Cloud is a plus
  • Experience and familiarity presenting to technical and business audiences
  • Experience with business-critical production-grade development, integration and support
  • Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for U.S.-based job, if not currently employed by Delta Air Lines, Inc.
  • Position open to ATL and MSP offices
  • Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for U.S.-based job, if not currently employed by Delta Air Lines, Inc.


Position open to ATL and MSP offices, must be able to sit in one of these locations.

Company Info.

Delta Air Lines

Delta Air Lines, Inc., typically referred to as Delta, is one of the major airlines of the United States and a legacy carrier. One of the world's oldest airlines in operation, Delta is headquartered in Atlanta, Georgia. The airline, along with its subsidiaries and regional affiliates, including Delta Connection, operates over 5,400 flights daily and serves 325 destinations in 52 countries on six continents.

  • Industry
    Logistics and Transport,Aerospace
  • No. of Employees
  • Location
    Atlanta, Georgia, USA
  • Website
  • Jobs Posted

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Delta Air Lines is currently hiring AI Engineering Architect Jobs in Atlanta, GA, USA with average base salary of $120,000 - $190,000 / Year.

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