Lead Insights Account Manager (P1012)

Key Skills

Accounting, Business Process Management (BPM), Data Analytics, Data science techniques, Effective communication skills, Leadership Skill, Management, Teamwork

Job Description

84.51° is a retail data science, insights and media company. We help the Kroger company, consumer packaged goods companies, agencies, publishers and affiliated partners create more personalized and valuable experiences for shoppers across the path to purchase.

Powered by cutting edge science, we leverage 1st party retail data from nearly 1 of 2 US households and 2BN+ transactions to fuel a more customer-centric journey utilizing 84.51° Insights, 84.51° Loyalty Marketing and our retail media advertising solution, Kroger Precision Marketing.

Join us at 84.51°!

Lead Insights Account Manager

SUMMARY:

Our Insights business is built on our industry-leading data asset, cutting-edge data science and our ability to deliver holistic insights at scale. Our data is powered by nearly 60 million households from America’s #1 Grocer, Kroger, and 2+ billion transactions across brick-and-mortar and ecommerce. We bring this customer data together with advanced analytics and research to drive sales growth and customer loyalty for both Kroger and our more than 1400 Insights clients. We are constantly innovating to improve the value of our solutions. This includes advancement of our flagship subscription tool, 84.51° Stratum, ad-hoc research and analytics solutions, and expanding the ways in which our clients can access and engage with our data. 

We are seeking Lead Insights Account Managers who will help us to build the team and business for the future. Candidates must have a strong acumen for connecting data and insights to tell stories, desire to solve problems, demonstrate adaptability in the workplace, knowledge of the retail and consumer goods industry, passion for building and growing client relationships, and a growth mindset. 

RESPONSIBILITIES:

As a Lead Insights Account Manager, you will manage a portfolio of CPG clients who engage with us to translate data and insights into strategy. Your primary clients are our CPG partners, many of whom are from the top of the Fortune 100. You are expected to build strong, trusting relationships with your CPG stakeholders across category management, brand, consumer insights, ecommerce and advanced analytics to strengthen, deepen and broaden our partnerships. 

This is a revenue-generating role, grounded in deep focus on relationship building and insights value creation. You are responsible to maximizing the value our clients receive from long-term investment in 84.51° Stratum to influence their business decisions both at Kroger and corporately. Additionally, you are responsible for connecting client business questions with our ad-hoc consumer research, advanced analytics, and technology-based capabilities to propel their business forward.

Our insights solutions support a range of business needs, including merchandising excellence, omnichannel insights, new product innovation, brand and marketing strategy, and shopper trends. 

We are a highly cross-functional team. You will actively partner with data scientists and product management both to deliver industry-leading solutions to our clients and to inform our product roadmap to continue to bring industry-leading solutions to market that solve needs of today and tomorrow. 

QUALIFICATIONS, SKILLS, AND EXPERIENCE:

Successful candidates will thrive in a fast-paced, highly collaborative environment focused on growth, and will possess the following:

Skills:

• Consultative Selling
• Stakeholder Management
• Strategic Planning
• Persuasive Storytelling
• Retail Industry Knowledge

Experience:

• 4-8 years of relevant experience
• Shopper Data & Insights Solutions (preferred experience with 84.51° data & insights, but not required)
• Education: Bachelor's degree (Master's Degree preferred but not required)