Solutions Engineering - Data & Analytics

Key Skills

Analytical and Problem solving, CAN, Data Analytics, Data Visualization, Effective communication skills, English Proficiency, Google BigQuery, Google sheets, Google Suite, Spanish language, SQL

Job Description

Who we are:

Geotab is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.

Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. 

Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram. Join our talent network to learn more about job opportunities and company news.

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Solutions Engineer who will leverage a deep understanding of the Geotab product suite from a technical perspective in order to identify and build solutions best suited for unique customer needs.

What you'll do:

As a Solutions Engineer, you will have to assist the Geotab Sales Teams in pre-sales opportunities and ongoing engagement with existing customers, especially the ones requiring data analysis and data visualization, in collaboration with other departments.

How you'll make an impact:

• Act as the SME to enable end-users to better understand Geotab solutions and maintain technical knowledge of the Geotab ecosystem.
• Maintain documentation for all ongoing projects and tasks.
• Meet and/or communicate with customers to discuss technology needs.
• Strategize with sales teams to create unique business solutions.
• Support sales teams with escalated technical related queries.
• Draft and deliver presentations on targeted products.
• Act as a point of escalation for opportunities with existing clients.
• Participate in engineering product and integration projects.
• Support end-user requirements in special projects.
• Build and maintain industry-specific custom reports.
• Assist with Data analytics requirements from customers, SQL queries and data visualization tools.
• Assist in developing, implementing and maintaining new Geotab products.
• Support Geotab global strategic initiatives.

What you'll bring to this role:

• Post-Secondary Diploma/Degree specialization in Engineering, Computer Science or a related field.
• 2-4 years in a similar position.
• Strong aptitude for understanding technical and business requirements.
• Interest and some technical experience using SQL, Google BigQuery and data visualization tools.
• Nice to have: understanding of the regulations in place for transportation services (e.g. OBD, SAE vehicle standards), as well as knowledge of vehicle circuitry and CAN communication.
• Excellent verbal and written communication skills in both English and Spanish, including comfort with delivering presentations and training, and able to document technology solutions in precise detail, while also being able to summarize it succinctly.
• Strong interpersonal relationship building skills.
• Highly organized and able to manage multiple tasks and projects simultaneously.
• Strong analytical skills with the ability to problem solve to well-judged decisions.
• Must stay relevant to technology and should have the flexibility to adapt to the growing technology and market demands.
• A strong team-player with the ability to engage with all levels of the organization.
• Technical competence using software programs, including, but not limited to, Google Suite for business (Sheets, Docs, Slides).
• Entrepreneurial mindset and comfortable in a flat organization.