Continuous Integration & Continuous Delivery - CI/CD, Design, Effective communication skills, Python Programming, React.js, UI design, UX design
Are you a computer science student and want to improve your software engineering skills and learn from the best software engineers? And you also want to earn reasonable money? Then you should join the Cresta.ai engineering team in Berlin.
Cresta is on a mission to make every knowledge worker 100x as effective, 10x faster, and 10x better. We apply AI to improve Call Center operations using our patented real-time coaching platform. We provide dynamic, live guidance to every agent based on the best practices of the top performers.
Cresta is a Silicon Valley startup that was 2020 spun out of the Stanford AI lab. We are co-founded by Sebastian Thrun, who is the most successful German in Silicon Valley (co-founder and CEO of Google-X, Waymo, Udacity, Kitty Hawk, and more). We’ve assembled a world-class team of software engineers, go-to-market leaders, top-tier investors, and advisors including Andreessen Horowitz, Greylock Partners, Sequoia Capital, and Tiger Global. With our recent funding round, we have a company value of $1.6bn - so we are officially a Unicorn!
We have engineering offices in Silicon Valley, Berlin, and Toronto. We are a team of exceptional software engineers that previously made an impact at other tech companies such as Google, Meta, Amazon or that have founded their own startup or that are just extremely talented and skilled in software engineering. If you are talented, have coded your own projects before and now want to get to the next level in a great team, then Cresta is your place.
You will join the team that owns two of our Cresta flagship products: The application that gives call center managers deep insights into millions of customer conversations as well as the chatbot that serves many support cases without the need of a human agent. You will have the chance to work on research side projects or contribute to the production code of our front-end.
What You'll Do:
What We Look For:
Cresta turns real-time insights into real-time actions to make contact centers smarter and drive business results. We use generative AI to provide dynamic, real-time guidance to sales and service agents based on the best practices of your top performers, and let managers see and track every conversation and agent progress to create personalized coaching plans.