Lead User Experience Researcher

Key Skills

AI technology, Python Programming, SQL

Job Description

Intrinsic is a robotics software and AI company at Alphabet. Our mission is to make industrial robotics accessible and usable for millions more businesses, entrepreneurs, and developers. We are a multidisciplinary team of engineers, roboticists, designers, and technologists who are passionate about unlocking the creative and economic potential of industrial robotics.

Role

As a Lead User Experience Researcher (UXR), you’ll set the strategy of how we conduct user research, enabling your team of designers, product managers, and engineers to understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll play a critical role in determining the strategy of research with a goal of creating useful, usable, and delightful user experiences on our platform. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.

Areas we expect you to make an impact

• Influence product strategy and advocate for the user through clear and timely communications to partners and leadership, working closely with product managers, design lead, software developers, and strategy
• Independently plan and implement strategic and tactical research to inform product launches, innovation and improvements
• Study and analyze user behavior through qualitative methods, including lab studies, field visits, interviews, ethnography, surveys, concept evaluations, etc.
• Develop and leverage technical and business understanding to inform meaningful research
• Influence product strategy and advocate for the user through clear and timely communications to partners and leadership
• Drive change by advocating research findings with actionable insights to diverse audiences through written reports, in-person presentations, and hands-on collaboration.
• Lead the team in understanding and addressing real, compelling pain points, and solutions to feel more intuitive, accessible, easy—and even magical.

What you should have

• Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field, or equivalent practical experience.
• Experience in an applied research setting, or similar.
• Experience with research design utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.).
• Relevant product research experience, either in an end-to-end, usability, or generative setting.

What we hope you have

• Master's or PhD degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
• 3+ years of experience working with senior leadership (e.g., Director level and above).
• Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process.
• Experience in a variety of product spaces, applied research and/or academic settings.
• Proficiency in communicating user research findings with cross-functional partners to drive impact.

The US base salary range for this full-time position is between $159,200 - $251,750 + bonus + equity + benefits. Your recruiter will share more about the specific salary range for your targeted location during the hiring process.

At Intrinsic, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. We are proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability or special need that requires accommodation, please contact us at: candidate-support@intrinsic.ai.