Python Programming, SQL, Git, Bayesian networks, Jupyter Notebook, AI technology, R Programming, Statistics, Statistical modeling, Julia, Cython, R Markdown, Reproducibility
Research Engineer
Location:Islamabad, Lahore, Peshawar, Karachi
Who are we?
Afiniti is the world’s leading applied artificial intelligence and advanced analytics provider. Afiniti Enterprise Behavioral Pairing™ uses artificial intelligence to identify subtle and valuable patterns of human interaction in order to pair individuals on the basis of behavior, leading to more successful interactions and measurable increases in enterprise profitability. Afiniti operates throughout the world and has measurably driven billions of dollars in incremental value for our clients.
Purpose
Afiniti uses data science and operations research to enhance human interactions in large enterprises by efficiently pairing customers or tasks with company representatives. Our primary focus is improving contact center interactions for sales, service, retention, collections, and customer satisfaction in fields ranging from telecommunications to healthcare to banking to hospitality. To ensure we’re delivering value, we measure performance using a real-time control group – routing a portion of calls using the client’s existing system and the majority of calls using our data-scientist-designed pairing and next best action recommendation strategies.
Key Responsibilities
As a member of the modeling development team within the R&D department, you’ll develop modeling, simulation, and validation tools to launch our cutting-edge self-service AI tool, which will allow customers to deploy Afiniti’s technology in their own call center. In addition, you will help develop tools and methods to allow our applied AI team to implement new strategies on our managed accounts. The particular challenges of our domain require applying a wide range of classical to cutting-edge techniques – often with extensive tailoring – to implement the training and validation of statistical models. The modeling research team members are extremely versatile, and own the full research process (problem discovery, scoping, strategy development and implementation).
The ideal Candidate will have
Pluses
Education and Qualifications
Salary and Package
As well as a competitive base salary dependent on the number of years of experience, we also offer corporate benefits.
Afiniti Ltd., also called Afiniti, is an American multinational data and software company. Founded in 2005, Afiniti is focused on developing artificial intelligence for use in customer call centers. Afiniti is a unicorn company with a valuation of $1.6 billion in 2017.
Karachi, Pakistan; Lahore, Pakistan; Islamabad, Pakistan; Peshawar, Pakistan
4-6 year
Karachi, Pakistan; Lahore, Pakistan; Islamabad, Pakistan; Peshawar, Pakistan
2-4 year