Intern – Associate Technical Consultant (Impact)

Key Skills

Aartificial intelligence, Machine learning techniques, Effective communication skills

Job Description

Become a core part of a new ServiceNow Impact Team we are building in Amsterdam! The Intern - Associate Technical Consultant (Impact) role is part of ServiceNow Impact, our newest product. ServiceNow Impact personalizes customers' digital transformation journey on the Now Platform and accelerates their time-to-value.

As part of the global customer success organization, this role will help customers unlock business value and accelerate the adoption of the ServiceNow products they have purchased by delivering our technical accelerators.

As an Intern - Associate Technical Consultant (Impact), you will assist the wider team by bringing ServiceNow best practices, innovations, and capabilities to help customers achieve their goals. We have high expectations, and a career at ServiceNow means always challenging yourself to improve.

The role is to help customers unlock business value and accelerate the adoption of the ServiceNow products they have purchased. 

The ideal candidate is interested in ServiceNow development and wants to help our client base with their digital transformation capabilities.

• Help the team deliver product offerings from our portfolio of Impact Technical Accelerators to customers remotely
• Prepare all client-facing and internal deliverables that are technology-related
• Assist with the identification of process improvement opportunities
• Engage with customers' requests in our Impact Digital Experience portal
• Excited to learn about ServiceNow Products and how they can help solve customer's challenges
• Responsible for understanding business and technical problems addressed by the Impact products and business needs (security, upgrades, etc.)
• Develop and maintain strong working relationships with global Impact team members
• Assist with the development of new offerings for our Technical Accelerators portfolio

Qualifications

To be successful in this role you will be:

• Currently enrolled in an accredited university working on a relevant Bachelor’s Degree
• Must be a student for the full duration of the internship and returning to college for at least one semester following completion of the internship i.e. graduating no earlier than December 2025
• Must be available to start on 19th May OR 16th June 2025
• Commit to the full-time 12 weeks (3 months) internship
• Passion and curiosity about technology, and a relentless hunger for learning
• Excited by modern technological innovations such as Artificial Intelligence and Machine Learning
• Loves to win as a team and work efficiently in a collaborative environment
• Committed to wowing customers, ensuring that actions contribute towards measurable value for the customer, and generating customer success stories
• Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems
• A desire to contribute to our best place to work where everyone can be their best self and feel an amazing sense of belonging
• Have a hungry and humble mindset; and proactively seek help when challenges arise

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.