Senior Manager of Operations

Pryon
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Job Description

In This Role, You Will Be Responsible For:

  • Driving Operational Excellence
  • Support Pryon Planning Cycle; Corporate Through Departments
  • Calendar Driven, Review Driven and Reviewed
  • Define and enforce operational standards, methodologies, and best practices across the organization.
  • Ensure that major initiatives are executed with quality, on time, within scope, and on budget.
  • Identify potential risks and proactively implement mitigation strategies.

Performance Monitoring and Reporting

  • Establish key performance indicators (KPIs) and regularly assess its performance against these metrics.
  • Provide regular reports to senior management on project status, resource utilization, and other relevant metrics.
  • Design and implement reporting frameworks for tracking KPIs across the organization.
  • Provide actionable insights to leadership based on comprehensive analysis of operational and financial data.

Process Improvement and Innovation:

  • Continuously evaluate and enhance business processes and tools to drive efficiency and scalability.
  • Stay abreast of industry trends, operations methodologies, and AI technologies, integrating best practices into the operational structure.

Corporate Planning:

  • Support the annual corporate planning process, including V2M2OM planning and organizational alignment.
  • Facilitate cross-departmental collaboration to ensure strategic priorities are met.
  • Monitor performance against strategic goals and adjust plans as needed.

What You'll Need to Be Successful:

  • Bachelor’s degree in business administration, engineering, or other industry-related field required – MBA preferred
  • Minimum of 6 years of experience in corporate operations roles in high-growth SaaS environments
  • Ability and willingness to be onsite at our Westport, CT office 2 days per week, minimum
  • Experience in leading Operations through Seed-A-B-C stages and beyond, with a track record of success in scaling businesses or divisions in a fast-paced, dynamic environment
  • Experience within RevOps, SalesOps, and/or Legal functions
  • Strong reliance on data; all decisions are supported by facts and numbers
  • Process-centric – proven track record of building Operations processes as well as the discipline required to adhere to them
  • Proven ability to consistently hold direct reports, peer leads, and senior leadership accountable

$190,000 - $225,000 a year

Annual salary is only one component of overall compensation. Actual salaries are based on factors such as work experience and education and may vary from the specified range.

Benefits for Full Time Employees:

100% Company paid Health/Dental/Vision benefits for you and your dependents

Life Insurance, Short-term and Long-term Disability

401k

Unlimited PTO

We are interested in every qualified candidate who is authorized to work in the United States. However, we are not able to sponsor or take over sponsorship of employment Visas at this time.

Pryon is an equal-opportunity employer and values diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

Company Info.

Pryon

Pryon is the leading AI-as-a-Service platform for content and knowledge management. We close knowledge gaps, improving employee productivity and enhancing customer experiences. Companies such as Georgia Pacific use Pryon to improve health and safety outcomes, eliminate compliance incidents, improve employee onboarding, and to upgrade all aspects of customer service and support.

  • Industry
    Artificial intelligence,Computer software
  • No. of Employees
    60
  • Location
    Raleigh, NC, USA
  • Website
  • Jobs Posted

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Pryon is currently hiring Senior Manager Jobs in Westport, CT, USA with average base salary of $190,000 - $225,000 / Year.

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