Business Analytics Intern- Evernorth

Key Skills

Business Analytics, Data science techniques, Data Visualization, Effective communication skills, Looker, Microsoft Office suites, PowerBI, Python Programming, R Programming, SQL, Tableau

Job Description

Where You’ll Work:

This internship within the Clinical Research & Solutions department will focus on member experience analytics. The team is creating a data lake to support journey analytics across multiple product areas and touch points within the company. The type of work can vary depending on need. We leverage data science practices to gain new insights in patient behavior, benefit effectiveness and product performance.

During the summer internship, you will have the opportunity to collaborate within your department and across the business while learning from some of our brightest and most innovative employees in your area of focus.

What You Will Do:

• Participate in hands-on projects that will directly impact the business and help drive strategic decision-making.
• Collaborate with product and sales to build out and support member experience, product launch, pilots, and current product success.
• Use data and analytics to identify and solve challenges in member experience.
• Analyze customer/prospect behaviors and KPI’s using analytics tools and make recommendations.
• Support persona and member profiling by creating and designing new data assets.
• Test and document best practices for combining data sources utilizing various ETL tools

Qualifications:

• Preferred majors include Business Analytics, Data Science, Economics, Computer Science, Statistics, or any related field.
• Experience with data visualization using tools such as Tableau, Looker, or Power BI.
• Data manipulation skills using SQL, Python, or R.
• Strong attention to detail and an ability to think analytically.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite, especially Excel.
• A self-starter who is eager to learn, acquire new skills, and take on challenges in a fast-paced environment.

Additional Information:

• Location: This in a hybrid internship. Applicants should be prepared to be aligned to the St. Louis, Missouri office, with three days in-office required.
• Work Authorization: One goal of this internship program is to prepare and identify qualified candidates for roles with The Cigna Group post-graduation. Therefore, this temporary internship is open only to individuals who are eligible for employment in the United States and who would not require visa sponsorship now or in the future.
• Schedule: You must be available to work 40 hours/week for 10-12 consecutive weeks beginning May 2025. Working hours are Monday – Friday
• Compensation: For this position, we anticipate offering an hourly rate between $23.50 and $27.00 an hour depending on relevant factors, including major and year of study.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.