Engineering Manager, Conversion

Key Skills

Analytical and Problem solving, Apache Kafka, Data science techniques, Effective communication skills, GraphQL, Next.JS, Planning and organization, React.js, Writing

Job Description

You are a motivated, meticulous Engineering Manager with a focus on a team-oriented approach and exceptional problem-solving capabilities. You have proven experience guiding and motivating technical teams, you are organized and proactive with an ability to prioritize tasks effectively not just for yourself, but for your entire team.

We continue to foster a workplace culture of 'individually humble and collectively proud', thus your leadership style should encourage teamwork and collective effort. We value every voice and it's important to us that your team members know their contributions are recognised. Your role demands continuous celebration of both small victories and huge successes, facilitating this interplay with our global team.

About this role

The Conversion team at Udemy is focused on empowering learners to effortlessly discover, select, and purchase the best learning solutions to achieve their goals. Our focus is on crafting seamless customer journeys filled with rich, relevant content.

Udemy is searching for an Engineering Manager that embodies our core values: authenticity, a drive for continuous learning, being results-oriented, lean into experimentation, and embodying the spirit of being individually humble, yet collectively proud. We expect you to possess extensive knowledge relevant to your domain (i.e., journey mapping, software architecture, project management) and an impressive resolve to stay updated with industry trends and advancements.

More than just managing, we expect you to inspire your team. In this role, you will be addressing complex tasks, guiding your team through projects with ambiguous parameters, and ensuring the delivery of high-quality services. You will play a crucial part in communicating technical complexities to stakeholders and representing your team's interests.

At Udemy, we live by the credo of 'we are always learning'. This is reflected in our commitment to continuous improvement and passion for knowledge-sharing. You are expected to embrace this spirit of growth, fostering a climate of constructive debates and encouraging your team to plug into our platforms for organizational learning. Being open to robust discussions and leveraging our solutions to facilitate team learning will be pivotal to your success in this role.

What you'll be doing

• Working with your engineering team along with your cross-functional partners in product, design, data science, product marketing, and others to build a roadmap, deliver features, manage execution, and identify areas for development.
• Using skills like driving results, analytical problem solving, decision making, and active listening to effectively lead engineering teams.
• Growing your team, their careers, and tracking their performance through 1-on-1s and annual reviews.
• Incorporate feedback from your team and managers to continuously improve your team’s execution and ability to achieve your team’s goals.
• Working with senior management to strategize resource allocation.
• Prioritize, delegate, and juggle multiple tasks concurrently.
• You will extend your networking skills within and beyond the organization - maintaining key relationships and providing mentoring to your team.

What you’ll have

• Prior team lead or management experience.
• Exceptional verbal and written communication skills
• Exceptional abilities in driving results, analytical problem solving, decision making, and active listening.
• Strong experiences with React, Next.js, GraphQL, Typescript, Eventing, Experimentation, and monitoring and observability, bringing a depth of knowledge and experience to deliver high quality results.
• Working knowledge of Kotlin, gRPC, Protobuf, and Kafka.

We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!

Life at Udemy

We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:

• We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.

• Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.

• Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.

• We’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work.

Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You’ve got the skills; why not use them to help others develop theirs?

At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability.

Our Benefits Start With U

Our benefits package at Udemy “starts with U” and is grounded in mission-driven benefits that intentionally align with our core values. Here’s a sneak peek at just a few highlighted benefits if you’re a full-time Udemate based in the Türkiye:

• Core Benefits: Comprehensive medical, dental, life and income protection coverage

• Parental Benefits: Financial assistance for fertility (including egg-freezing), adoption, and surrogacy expenses; twelve weeks of paid family bonding for birth, surrogacy, adoption, and foster placement. 16 weeks paid maternity leave for birthing parents as well as a two-week “ease-back” program that enables parents to return part-time at full pay

• Whole U: Fully paid memberships for meditation/mindfulness, therapy/coaching visits, financial planning, fertility and family building, maternity and newborn care, parenting and pediatrics, menopause care, breastmilk shipping, and caregiving support

• Learning: Free access to Udemy and Udemy Business plus a yearly stipend to spend on professional development

• Charitable Giving: Corporate charitable match for eligible nonprofits and charities

• Holidays: 15 days of approved leave if the length of service is 2 months in the first year; 21 days of annual leave if the length of term is between 1 and 3 years; 26 days of annual leave if the length of term is more than 3 years (i.e. 26 days for every year after the end of 4 years of service)

Information regarding data privacy is available within the Udemy Careers Privacy Notice.