IBU Omnichannel Operations – ES + Config BU Lead (Consultant)

Key Skills

Aartificial intelligence, Data Analytics, Effective communication skills, JIRA, Leadership Skill, Lean Six Sigma, Machine learning techniques, Operations, Project management, Scrum Agile Methodology

Job Description

Mandatory Requirements:

Technical and behavioral skills/qualifications:

• Bachelor’s degree, preferably in Engineering, operations management, information systems
• At least 5 years’ hands-on experience with leading the execution of complex commercial operations programs, using a wide variety of tools and technologies (Veeva, SFMC, Adobe)
• Recent experience of at least 1-2 years with integrating AI/ML-driven recommendation engines to automate these operations (working closely with data science and IT groups)
• At least 3+ years with project/program management delivery accountability
• Significant hands-on experience of the digital marketing ecosystem (customer data, analytics, content creation and management, A/B testing etc)
• Strong understanding of how technology-driven data management and analytics drive better personalized marketing campaigns.
• Experience, with certifications, of leading project management on large marketing programs in Agile/Scrum setups, using JIRA or other relevant platforms.
• Strong communication and change management skills to enable successful delivery in a dynamic environment.

Preferred qualifications:

• MBA or master’s degree in business specializations, esp. in Operations and/or Marketing
• Advanced certifications in Process Improvement (Lean Six Sigma etc)
• Product development leadership in digital marketing operations and/or personalization
• Prior experience with executing (and managing) US pharmaceutical digital marketing operations (how emails, web, P2P channels are used for marketing to doctors) and specific services (Epocrates, Medscape, Doximity etc), either with an agency or through in-house service centers

Note: When applying internally for a position your current supervisor receives notification that you have applied to the position. We encourage employees to discuss the opportunity with their supervisor prior to applying.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.