Accounting, Analytical and Problem solving, Azure, Data Analysis, Data science techniques, Data Warehousing, Effective communication skills, ETL frameworks, Finance, IT, Microsoft-Excel, Oracle, PowerBI, Python Programming, QlikView, SaaS, SQL, Tableau, Writing
We are looking for an experienced Audit and Information Technology Staff Auditor to join our Internal Audit and Transformation team. We have a tight team environment where support, loyalty, and honest feedback is the norm. The Audit and Information Technology Staff Auditor will help to deliver independent, objective assurance and advisory/consulting services designed to improve Zendesk’s operations and financial position. This includes assuring Zendesk is positioned to achieve its strategic objectives and promoting sustainable, efficient and effective financial reporting, business controls and processes.
The Audit and Information Technology Staff Auditor role is key to accomplishing the transition to the long-term vision for internal audit. Responsibilities include collaborating with all levels of management and third party internal and external audit teams on SOX/internal controls and operational audits and to utilize data analysis for business decisions while reducing the complexity, cost, and risks to the organization. The Audit and Information Technology Staff Auditor must be able to test controls and support audits, and stay current with the ever-changing compliance landscape and evolving risks. You will assist in determining audit population, sample selection, and perform test procedures according to control objectives and risks. Participate in the performance of walkthroughs and testing for all business processes. Build and update business process flowcharts, maintains Risk Control Matrix, (RCM), assist with the administration of our internal audit software database, our working paper, and control repository. You will assist in developing internal audit programs and steps to test control design and effectiveness. Partner closely with management and external auditors on remediation efforts for any SOX deficiencies and provide recommendations for improvements. Partner with the accounting team to address findings and updates to management action plans, provide clear and timely communication and written reports.
Job Duties (SOX and IA related)
Job Duties (IT and Transformation related)
Background
LI-MN4
Please note that anyone hired into this position must be physically located in and plan to work from Karnataka.
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
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Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.
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