Staff Cloud Security Engineer

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Job Description

As the leader in Contact Center Automation, Replicant helps companies automate their most common customer service calls while empowering agents to focus on more complex and nuanced customer challenges. Replicant's AI platform allows consumers to engage in natural conversations across voice, messaging and other digital channels to resolve their customer support issues, without the wait, 24/7. We are now leading the way in using Large Language Models (LLMs) to transform customer service- again.

If you're excited by AI, ChatGPT, LLMs and want to make an impact with other great technologists and strong go-to-market leaders, then look no further. We've grown our team by 3x, increased revenue by 4x, and were named a top enterprise AI company by The Information. We currently serve Fortune 500 customers, run millions of AI calls per month in production, and are increasing our footprint globally.

We’re looking for an experienced and ambitious cloud security engineering lead who wants to influence DevSecOps and a progressive cloud security architecture, optimize cloud security controls, and develop threat intelligence & incident response operations. You will own the vision and roadmap for the Cloud Security and Threat Intel programs respectively, while driving alignment across Product leadership and our partner engineering teams. Your work will play a critical role in building our world-class security program and establishing Replicant as a market leader in voice AI and contact center automation.

What You'll Do

  • Security Analytics & Incident Response - 40%:
  • Research attack campaigns and facilitate training on common tactics, techniques and procedures (TTPs) to improve our defense posture and response capabilities
  • Develop and co-manage cross-functional purple team training exercises to optimize detection and response capabilities
  • Develop threat hunting campaigns to validate risks identified within the threat model(s)
  • Develop and optimize SIEM use cases and cross-functional response playbooks

Threat Modeling & Cloud Security Architecture - 40%:

  • Drive and support a culture of continuous threat modeling through collaborative design documents
  • Execute risk assessments for all cloud environments, including 3rd party integrations, for existing infrastructure and planned projects
  • Document the current state and future state of cloud security architecture in GCP and align maturation objectives with adjacent engineering teams
  • Document cloud security best practices, minimum security requirements, and practical compliance alignment

Security & Compliance Automation - 20%:

  • Develop and maintain infrastructure as code for security research and development environments
  • Develop Python scripts, or similar, to automate recurring security and compliance tasks

What You'll Bring

  • You have a high degree of technical competency in relation to cloud infrastructure, ML workloads, and optimizing cloud security controls
  • You are grounded in fundamentals and continuously learn new security concepts and technologies
  • Your consultative skill set is sharp and you have excellent written and verbal communication skills which allow you to communicate risk effectively at various levels
  • You find complex challenges fun and relish autonomous yet collaborative working environments as a design consultant
  • You are willing to wear multiple hats when needed to do what needs to be done for the business
  • You have a high bar for attention to detail, are well organized and self-motivated
  • You are an independent thinker and frequently seek and give constructive feedback

For all full-time employees, we offer:

  • Remote working environment that respects time zone differences
  • Highly competitive salaries, equity, and for US Employees, a 401(k) plan
  • Top of the line healthcare (medical, vision, and dental)
  • Health and Wellness Perk
  • Equipment Stipend
  • Flexible vacation policy
  • Amazing team trips & offsites where you can find our CEO baking bread for the team
  • Replicants are eligible for a 5-week sabbatical after being at the company for 4.5 years

Our Values

Replicant has three core values. It is critical that everyone who joins the team feels excited and moved by these values as every new team member makes an impact on our culture.

Blade Runners: We take ownership and pride to influence the outcomes of our goals. We are successful, and like a Blade Runner, use the tools at our disposal to reach our objectives. We value open and honest communication and proactively seek feedback along the way. We are a company driven to grow and achieve both individually and as a team.

Bread Makers: We are humble and strive toward an egalitarian culture. No task is too big or too small. We work together to achieve our goals and develop our company mission. We believe that the whole is greater than the sum of its parts in everything that we do

Company Info.


Replicant was founded on the belief that machines are ready to have useful, complex conversations that will transform the way we interact with the world, starting with customer service. As a leader in Contact Center Automation, Replicant helps companies automate their most common customer service calls while empowering agents to focus on more complex and nuanced customer challenges. Replicant’s AI platform allows consumers to engage in natural co

  • Industry
    Customer Service,Artificial intelligence,Computer software
  • No. of Employees
  • Location
    San Francisco, CA, USA
  • Website
  • Jobs Posted

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