English Proficiency, Machine learning techniques, Python Programming, R Programming, SAS, SQL, Statistical modeling
The Role:
As an Analyst in Data Science, you will analyze and interpret the results of survey research studies that measure customer satisfaction, and provide technical programming expertise working with Python, R, SAS, Excel, and other automation tools. Your job is to work closely with other researchers and scientists in the execution of programs to run advanced statistical modeling, data mining and analysis on survey and non-survey data.
The Impact You Will Have in This Role:
You will support syndicated studies that address industry-level consumer needs and serve as customer satisfaction benchmarks in a variety of industries such as Automotive, Financial Services, Insurance, Energy, and Telecom. The outcome of your work will be used by clients to help them understand what is important to consumers, how their brand performs relative to their competition, what their brand needs to do to improve and the financial benefit of making these improvements.
What You'll Be Doing in This Role:
Qualifications of this Role:
The Hiring Manager says:
I’m looking for someone who can work as part of a broader engagement team and can use our data to help companies understand what drives customer satisfaction for their industry. This individual also has to work independently to analyze data using analytic packages (Python, SQL, SAS). If you’re right for this role, you are a self-starter who is able to develop creative solutions to problems, not be afraid to ask questions as you learn our company’s culture and do it all with enthusiasm.
The Way We Work:
J.D. Power is an American consumer research, data, and analytics firm based in Troy, Michigan. The company was founded in 1968 by James David Power III. It conducts surveys of customer satisfaction, product quality, and buyer behavior for the automotive, banking & payments, wealth and lending, telecommunications, insurance, health, travel, and utilities sectors. The firm is best known for its customer satisfaction research and benchmarking on new