Sales Director (LATAM)

Key Skills

Aartificial intelligence, AIOps, Automation, Business Process Management (BPM), Design, Infrastructure as code, SaaS, Sales

Job Description

We are a leading Enterprise Conversational AI software company with more than two decades of innovation in automation and Conversational AI. Our mission is to pair humans and Digital Employees to unleash human creativity and deliver business value. With our industry-leading AI solutions, we help companies around the world create deeper human connections with their customers, employees, suppliers and partners. If you want to be a part of the future, Amelia is the place to be

Responsibilities:

• Ability to demonstrate a sales hunter mentality with proven results selling into commercial and enterprise accounts in the U.S.
• A track record of engaging at the right executive level while pitching high value solutioning initiating Digital Transformation.
• Ability to create and maintain a strategic account plan and adjust during client collaboration.
• A hunter DNA securing at least 4 new logos’ quarterly and positioning Amelia as their automation / digital transformation partner.
• Exhibit a track record of current and past relationships at the C, SVP and VP level to introduce AI/Automation conversation resulting in client coaching and new opportunities for exposing Amelia as their digital virtual assistant.
• Build, manage, qualify, and close deals within a rolling 12-month sales pipeline.
• Ability to own and drive a sales process while also knowing when to pause and ask for help.
• Effectively and efficiently engage Amelia resources at appropriate stages in the sales cycle to advance the opportunity in the sales process: Engineering, Marketing, Proposal Development, Finance, and other departments as needed. A win together approach!
• Competence in the ability to shape deals and define a business case that is appropriate for the labor savings model for automation and Conversational AI solutions.
• Knowledge of ROI models and the ability to speak to labor savings and impact based on Conversational AI and autonomic solutions.
• Experience in Call Centers and how to position Digital Employees for human agent augmentation while driving better metrics such as AHT, CSAT, NPS, Abandon Rates and other defined Key Performance Indicators.

Infrastructure/Operations (AIOps) sales.

Experience:

• 10+ years of experience selling SaaS, Automation solutions.
• Must have some degree of selling into small companies ($80M ARR up to $300M ARR)in addition to enterprise.
• Must have experience selling into enterprise and commercial accounts in the U.S.
• Experience selling into areas supporting call centers such as Customer Care, HR, Service/Help desk and sales.
• Infrastructure/Operations (AIOps) sales experience a plus.
• Extensive Business Processing Outsource (BPO) involvement supporting voice and chat inbound or outbound interactions.
• Prior experience implementing analytic solutions that have impacted operational business processes is a significant plus.
• Track record of successful achievement of assigned quotas.
• Ability to manage a pipeline of 20+ opportunities at any given time.
• Experience working at a highly matrixed organization is preferred.
• Self-starter with willingness to learn quickly.
• Salary Range $150-175k+

Amelia is a true meritocracy. Each employee’s contribution is essential to our overall success, and those who work hard reap the rewards of their efforts. We believe in developing talent and promoting from within. Many of our managers and senior staff members started in junior positions.