Product Owner RRUS/397/2023

Key Skills

Agile methodologies, Business Analytics, Data Engineering, Effective communication skills, HTML, Machine learning techniques, Product Management, Salesforce, SQL, Unix Operating system

Job Description

As a team we are together responsible for providing a modern, efficient and secured environment supporting our employees as we believe that our employees are our greatest strength. We are looking for someone with strong understanding of the management, soft and people’s skills, excellent communication, leadership and planning skills. 

emids is a leading provider of digital transformation solutions to the healthcare industry, serving payers, providers, life sciences, and technology firms. Headquartered in Nashville, emids helps bridge critical gaps in providing accessible, affordable, and high-quality healthcare by providing digital transformation services, custom application development, data engineering, business intelligence solutions, and specialized consulting services to all parts of the healthcare ecosystem. With nearly 2,500 professionals globally, emids leverages strong domain expertise in healthcare-specific platforms, regulations, and standards to provide tailored, cutting-edge solutions and services to its clients.

Company: Specialist Resources Global, Inc.

Position Title: Lead Business Analyst

Location: 318 Seaboard Lane, Ste. 110, Franklin, TN 37067

Position Responsibilities: Act as a liaison between the Business units, as well as the quality and development teams. Gather the requirements as part of the CPAAS (Communication Platform as a Service) requirement elicitation process. Work with Business, Marketing teams to document use cases on CPaaS integration with SFMC (Salesforce Marketing Cloud) for digital health communications. Perform the Market Research along with consulting different customers to come up with out of the box Product features, defining them following Lean Agile Business Case framework. Based on the business requirement, prepare the Functional Specification Document (FSD) and writing Features, User Stories following INVEST Agile Methodology on Rally. Prepare the Requirement Use Cases, Activity Diagrams, Mockup screens, Wireframes and User Manuals. Prepare requirement traceability matrix to the development team to understand the impacted areas of the requirement. Derive the entire development life cycle of the product development (leveraging Machine Learning Algorithms, RPA), dashboard design and reporting mechanism within CPAAS. Own the product backlog, ensuring it is well defined and groomed with the team. Prepare an understanding around the specific entities that should be part of the CPAAS Dashboard Ex: Various graphs, reporting mechanism, and actionable insights to do measure the member engagement performance. Work with integration architects, Product Director and Business team to design future state of CPaaS and solution the requirements. Lead Portfolio Kanban sessions to walkthrough features to leadership and teams. Lead PI Planning sessions every quarter as a Product Manager to prioritize features and present to leadership including business, stakeholders, Director, Architect and teams. Guide teams wherever required with use of Salesforce Marketing Cloud and Document Management System (preferably filenet and alfresco) functionalities to better incline with CPaaS integration and business requirements. Act as a POC for end-to-end implementation of requirements by the teams and provide sign off postproduction deployments and testing. Document release notes as and when the functionalities are built and deployed for users and business to refer as a guide to the product CPaaS, SFMC.

Position Requirements: Bachelor’s degree (or foreign equivalent) in Computer Science, Information Technology, Engineering (any), or a related field, PLUS five (5) years of experience in the job offered or a related position. Experience must include demonstrable knowledge of: CPaaS; Business Analysis; Product Management; Salesforce Marketing Cloud; Alfresco; Filenet; Healthcare Domain; Visio; Lucid Charts; SQL; Ampscript; HTML; SSJS, and; Unix. Travel to unanticipated client locations approximately 30%, as required.

To apply, please email resume to Praveen.Hebbale@emids.com. Reference job code 57884.0177.

Here at Emids we're not scared of differences. It's how we break new ground. As we scale and elevate the experience of our clients in the Healthcare & LifeSciences Space and ultimately have an impact on every patient from every walk of life, the team we build must be reflective of the diversity that we serve. Together, we've built and will continue to grow, a diverse and inclusive culture where everyone has a seat at the table and the space to be their most authentic self. Emids believes in being an Equal Opportunity Employer and we support, celebrate, and cherish all the things that make our teammates who they are.

What can we offer you?

You will be part of a team that offers you a fulfilling career, great results through amazing team, strong relationships and a high performance culture. We are using the latest technologies, high security mediums, and service platforms top market providers. We strongly promote agile mind-set and ways of working, followed by agile methods used in practice. We offer proper guidance and take care of our people and offer top notch services including flexible work timings and training required.

We also offer:

• Benefits and leave management
• A great learning platform
• A challenging environment where 2 days never look the same
• A high performing team and a positive atmosphere where mistakes are welcome as part of the learning

About Us

Emids is healthcare's digital transformation leader, delivering business and tech solutions that help payers, providers and tech-enablers maximize technology to deliver care better since 1999

As a global partner headquartered in Nashville, TN, emids helps bridge the critical gaps in accessible, affordable, high-quality healthcare by providing advisory consulting services, custom application development, and data solutions. Services include EHR application deployment and management, analytics, data integration and governance, software development and testing, and business intelligence.