Printer Fleet Management Principal Product Manager- Workforce Experience

Key Skills

Aartificial intelligence, Agile methodologies, Big Data Technology, Effective communication skills, IT, Product Management, SaaS, Software Development, Writing

Job Description

As the Printer Fleet Management Principal Product Manager- Workforce Experience in the Workforce Solutions Digital Services team, you will be responsible for generating differentiated value through innovation in the SaaS printer fleet management space. This requires an understanding of how IT professionals and managed print providers manage printer fleets today, but also a willingness to transform printer fleet management using artificial intelligence and data insights to optimize how these people do their work every day. You will be driving the strategy the outlines how IT professionals and managed service providers manage their printers in a way that fundamentally improves their overall experience at work. This is a cross functional role – where you will interact with multiple HP products and work with both internal and external partners to succeed. Come join our exceptional team of incredibly talented product managers and engineers at HP to help our customers thrive in this new world of work!

We are seeking an enthusiastic and motivated leader who is passionate about software, services, customers, and our people too.

• Strong knowledge of SaaS Product Management

• An “Entrepreneurial Attitude” and full understanding of what it takes to operate in a very dynamic, fast-paced and results oriented environment

• Personality and Cultural Alignment to influence right decisions – without burning bridges

• Super-passionate about converting data to customer valuable insights

• Good understanding of printer fleet management and managed print services

• Good understanding of delivering value to customers both directly and through channel partners

• Critical thinker to inform and drive key judgement calls

Responsibilities:

• Product Strategy: Evaluate opportunities based on market research, competitive analysis, technology trends, and customer feedback to determine what gets delivered to customers.

• Requirements Gathering: Form a deep knowledge of the users and customers for the product.

• Roadmap Planning: Develop and maintain a product roadmap, ensuring resources are allocated appropriately and milestones are achieved.

• Collaboration: Work closely with engineering, design, and other team members to deliver products on time and within budget.

• Go-to-Market: Coordinate with marketing and sales teams to define go-to-market strategies, ensuring successful product launches and adoption.

• Communication: Prepare and provide regular updates about program progress, issues, and risks to key stakeholders.

• Feedback Loop: Establish feedback loops with customers and internal teams to continuously improve products based on feedback and performance metrics.

• Performance Metrics: Monitor and analyze product performance metrics and make necessary adjustments to meet business objectives and emerging opportunities.

Education & Experience:

• Bachelor’s or master’s degree in Computer Science, Engineering, MIS, STEM or related discipline or equivalent experience preferred

• 10+ Years of software Product Management experience

• 3+ Years of experience in SaaS industry

• 3+ in Print industry

• 3+ Years of experience as a software architect, developer, tester, or equivalent is a plus

Knowledge & Skills:

• Experience with agile software development methodologies.

• Experience in successful Enterprise SaaS

• Experience working with channel partners to deliver value to customers

• Strong user experience/design sense, with a record of building great products.

• Strong organizational as well as written and oral communication skills.

• Experience in Big Data Insights Products is a strong plus

• Experience in Cloud Computing SaaS is a plus

• Experience in Technical customer interactions is a plus

About HP

You’re out to reimagine and reinvent what’s possible—in your career as well as the world around you. So are we. We love taking on tough challenges, disrupting the status quo, and creating what’s next. We’re in search of talented people who are inspired by big challenges, driven to learn and grow, and dedicated to making a meaningful difference.

HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere.