Senior Product Manager, Employee Assist

Key Skills

AI technology, Analytical and Problem solving, Business Development, Data Analytics, Data science techniques, Deep Learning, Design, Effective communication skills, Generative AI, KPIs, Large Language Models - LLMs, Machine Comprehension, Marketing analytics, Optimization, Planning and organization, Product Development, Product Management, Sales, Software Development

Job Description

SoundHound AI believes every person should be able to interact naturally with the products around them–by simply talking. With a global reach spanning two dozen languages, we build Voice AI products with conversational intelligence for cars, restaurant ordering, and more, allowing our customers to extend their brand in new and meaningful ways.

SoundHound Inc. builds voice AI products that make it easier for people to engage with the world around them. We do this by creating custom voice assistants that make it possible for companies to extend their brand in new and meaningful ways. Today, our customized voice AI solutions allow people to talk to phones, cars, smart speakers, mobile apps, coffee machines, and every other part of the emerging voice-first world.

You will join the startup team that is bringing AI to assist restaurant employees on the front line. Employee Assist helps answer questions and train employees, whether through voice AI only or through tablets. It is easy to extend through standard or custom extensions. The Product Manager for Employee Assist will lead the development and continuous improvement of our Employee Assist product with a cross-functional team.

In this role, you will:

• Be the nexus for Employee Assist features, feedback, optimization, and prioritization to create the best experience
• Be passionate about understanding user needs and driving user adoption
• Justify decisions based on data and analytics, driving to improve our KPIs
• Have a pulse on competition and identify market opportunities
• Effectively communicate with cross-functional teams, including engineers, designers, business development, sales, marketing, and data scientists
• Brainstorm new ideas/features, translating product goals into action
• Be self-motivated, collaborative, eager to learn, and hands-on

We would love to hear from you if:

• You have 10+ years overall experience, with at least 5 years experience as a software Product Manager
• You understand the needs of restaurant employees
• You have successfully launched new products at scale in fast-paced environments
• You are willing to roll up your sleeves and embrace the startup mentality
• You have Voice AI, LLM, or generative AI experience

We’d be especially excited if you have prior startup experience or have experience with the restaurant technology ecosystem. Be sure to also mention if you have software development experience and are a native English speaker with proficiency in another language.

The role is available throughout the United States except for the following states: AL, AK, DE, IA, KS, ME, MS, MO, NH, ND, RI, SC, SD, VT, WV, WI, WY. The salary range for this position is $150,000 to $175,000. Our recruiting team will provide a more specific salary range based on work location and years of experience. In addition to salary, you will receive equity in the form of RSUs, comprehensive health care, paid time off, and other benefits.