Senior Product Manager

Key Skills

Data science techniques, Design, Effective communication skills, French language, German Language, Product Management, SaaS, Spanish language

Job Description

As a Product Manager for Urban Solutions SaaS, you will drive the development of new features across Lyft's comprehensive micromobility SaaS platform, working directly with a dedicated cross-functional technical team and collaborating with Lyft's hardware and software teams. You will work daily with our commercial team to understand, track and shape future opportunities, and ensure we have the right product range to deliver compelling, winning solutions to tenders and cities. To support our existing large customer base, you will excel at prioritizing and prioritizing the most impactful customer requests while delivering the most scalable and reusable solutions. This is an opportunity to make an international impact working on a rapidly developing product that is transforming cities, with substantial momentum and corporate support.

In this role, you will bring creative, strategic and analytical skills to advance a leading product. Product management at Lyft integrates engineering, data science, and design to realize the company's vision to reinvent transportation. The ideal candidate knows how to navigate complex technical topics, solve strategic problems, and develop teams to achieve business impact. If you are motivated, collaborative, resourceful and able to communicate complex ideas with ease, we would love to speak with you.

Responsibilities

• Define the long-term vision and strategy for software platform products for our Urban Solutions operators and markets.
• Collaborate with engineering, design and operations teams to drive the development of Urban Solutions' software product roadmap.
• Shape our system software and APIs so that they can be used by external micromobility operators alongside Lyft hardware, to expand Lyft's business.
• Lead the development of comprehensive, competitive product propositions that meet customer needs and align with Lyft products and services.
• Dive deep with your development team, understanding and communicating every decision and compromise you make.
• Align partners and cross-functional teams beyond your immediate development team: Business Development, Passenger Experience, Support Platform and Operations to promote a shared vision.
• Clearly communicate roadmaps, priorities, experiences and decisions to a wide range of audiences, from partner teams to executive levels and municipal partners.

Experience

• 4+ years of product management, working on SaaS, B2G products.
• Experience working with cross-functional engineering teams.
• Experience developing new SaaS products and managing existing SaaS product roadmaps, for software used for customer facing or operational needs.
• Experience working closely with business partners to help guide sales efforts and inform roadmaps.
• Experience managing a product backlog and requests from a large number of customers or user group from intake to release phase.
• Experience in winning municipal technology tenders.
• A practical delivery brief for impactful features in ambiguous and complex contexts.
• Language skills in Spanish/French/German.
• Natural ability to make things happen around you. You manage ambiguity, complexity and interdependencies in an organized and structured manner. You are able to define and analyze metrics that inform product success.
• Experience in customer discovery and product requirements development process.
• Passion for improving people's lives through transportation.
• Excellent judgment and reflection on the dynamics of a product ecosystem.
• Ability to conceptualize, manage and prioritize multiple projects for stakeholders.
• Detail oriented with superior organizational skills. Balancing multiple projects, deadlines and demands should be second nature to you.

LANGUAGES :

Fluency in French and English, both oral and written, is required for this position, as this role requires interactions with Lyft employees and stakeholders in other Canadian provinces as well. as well as in Lyft offices globally.

Benefits :

• Expanded health and dental coverage options, as well as life insurance and disability benefits.
• Mental health benefits.
• Benefits for family building.
• Access to a health savings account.
• In addition to observed provincial holidays, team members receive 15 days of paid leave, with one additional day for each year of service.
• 4 floating public holidays per calendar year, prorated based on date of hire.
• 10 days of paid sick leave per year, regardless of province.
• 18 weeks of paid parental leave. Biological, adoptive and foster parents are all eligible.
• Free meals and snacks on site.
• Bilingual (English/French); Ability to communicate effectively in English (to interact with English-speaking colleagues outside of Quebec)