Senior Business Intelligence & Pricing Data Analyst, Hosting

Key Skills

A/B Testing, Amplitude, Analytical and Problem solving, Google BigQuery, Looker, SQL, Tableau

Job Description

You will play a critical role in solving data and engineering issues aimed at improving Hopper's lodging offerings, making Hopper the best place to book hotels and vacation rentals.

This role has a huge impact on the vision and success of the company. This is a unique opportunity to join one of Hopper's strategic hosting teams and gain access to fascinating, massive market and behavioral data sets.

Your primary responsibility will be to support our data warehousing, ensure data accessibility, and provide insights that will shape our strategic direction.

This is a tremendous opportunity for personal growth and includes high upside potential on pre-IPO stock options.

What would your routine look like?

• In this role, you will be part of a cross-functional team of product managers, data scientists, and engineers who work closely to make travel easier and reach millions of users in the process. Responsibilities include:

• Initiate, develop and maintain data pipelines : Independently drive the creation and maintenance of data pipelines critical to data-driven decision making. Ensuring these pipelines are robust, efficient and constantly updated to provide real-time information.
• Data Warehouse Ownership : Take full ownership of our data warehouse, making it an accessible and user-friendly resource for product and sales teams. Streamline data storage, retrieval, and organization to enable teams to gain actionable insights.
• Key Performance Indicators and Reporting Frameworks : Identify, refine and track key performance indicators (KPIs) essential to assessing business performance. Develop and maintain reporting frameworks that enable ongoing tracking and reporting of these metrics.
• Core Reporting for Decision Making: Create and manage core reporting systems that drive both day-to-day operational decisions and long-term strategic decisions. Ensure that these reports provide actionable information and are easily accessible to relevant stakeholders.
• Revenue Growth Opportunities: By becoming an expert in our data and fully understanding our customers, proactively identify new revenue growth opportunities. Collaborate with cross-functional teams to implement strategies that capitalize on these opportunities.
• Autonomous problem solving: identify data challenges and develop creative solutions independently. Demonstrate a proactive approach to problem solving and a commitment to data quality and accuracy.
• We are looking for a person who has a real desire to take action, who takes ownership of the project, who thrives on autonomy and who obtains results.

Strengths of an ideal candidate:

• Have a minimum of 5 years of experience in a fast-paced environment where data is at the center of the decision-making process
• Is perfectly bilingual English/French (we work across 22+ countries!)
• Has proven experience solving complex problems with a deep understanding of data, product and business impact
• Strong attention to detail and ability to create scalable data solutions
• Proficient in using SQL for creating, maintaining, and analyzing data
• Has experience with data visualization tools (Looker, Tableau, Amplitude, Big Query)
• Demonstrated expertise in maintaining data quality, integrity and compliance with data governance best practices.
• Worked on a consumer product and shipped high-impact models at scale
• Strong experience, knowledge and/or keen interest in market prices and stocks.
• Strong problem solving and critical thinking skills
• Experience in launching, analyzing and setting up frameworks for A/B testing.

The advantages of working with us:

• A well-funded and proven emerging company with big ambitions, competitive salary and stock options.
• Unlimited paid vacation
• A WeWork All Access pass OR a work from home allowance
• A corporate culture where we push the limits and take risks every day
• Open communication with management and company officials
• Small, dynamic teams = huge impact
• Disability and life insurance plans, and 100% employer-paid medical, dental and vision care
• Participation in a retirement savings plan

More about Hopper

At Hopper, we are on a mission to become the world's best — and most fun — place to book travel. By leveraging massive amounts of data, advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to help customers spend less and travel better. Ranked the third largest online travel agency in North America, the app has been downloaded over 100 million times and continues to gain market share globally.

Here are just a few stats that demonstrate the company's recent growth:

Hopper sells $6 billion worth of travel and travel fintech every year; 2022 sales were up 3X over 2021. In 2022, Hopper increased its revenue 2.5X year-over year.

The company's bespoke fintech products, such as Flight Disruption Guarantee and Price Freeze, now represent around 50% of Hopper's total app revenue.

Given the success of its fintech products, Hopper launched a B2B initiative called Hopper Cloud in late 2021. Through this partnership program, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper's fintech or travel inventory. As its

first Hopper Cloud partnership, Hopper partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders.

Other partners include Marriott, Uber, Agoda, CommBank and many more to be announced.

Hopper Cloud now includes more than 50% of Hopper's business; Hopper Cloud made around as much in 2022 as all of the Hopper app did in 2021.

Recognized as one of the world's most innovative companies by Fast Company four years in a row, Hopper has been downloaded over 100 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agency in North America.

Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. Hopper is primed to continue its acceleration as the world's fastest-growing mobile-first travel marketplace.