Intern, Information Technology

Key Skills

Cyber Security, Data science techniques, Effective communication skills, IT, Leadership Skill, Operations, Planning and organization, Project management, US Healthcare Recruitment, User support and Troubleshooting

Job Description

The program will run from June 3, 2024 through August 23, 2024 and is open to students who are rising juniors, rising seniors, or those working on a graduate degree.

During the summer, you will experience what it is like to work in healthcare IT within a large healthcare network. Each intern will work with a designated team within DTS and duties will vary based on that assignment. Opportunities will be available in areas such as:

• Clinic Informatics
• Data and Analytics
• Applications and Integration
• Security and Access Management
• Asset Management
• Project Management
• Support
• Operations and Process Improvement
• IT Leadership

This unique opportunity offers things like hands-on experience in a specific area of Digital Technology Services (DTS), guidance from a mentor who is a leader in healthcare IT, exposure and regular interactions with senior leadership, opportunities to learn about healthcare outside of IT, and educational opportunities related to how to thrive and be successful in the workplace.

For more information on our DTS Department click on the link to watch this exciting video:

https://youtu.be/8kMRs2dbahM

Responsibilities

A day in the life of an Intern, Information Technology at Hackensack Meridian Health includes:

Job responsibilities will vary depending on the assigned project. Core day-to-day responsibilities may include but are not limited to any of the following:

• Perform analysis to understand the user needs.
• Assist in the development and improvement of IT product(s) to meet the user needs.
• Conduct tests and identify errors within the IT product(s).
• Perform maintenance, troubleshooting and debugging with associated IT product(s).
• Help with the software implementations, for example by providing training and support for the staff who will operate the software.
• Participate in security monitoring and incident response services supporting the protection of HMHs assets, infrastructure and data.
• Perform market research to compare and summarize current market options and develop organizational position statements regarding emerging technologies.
• Consult with vendors, perform research and evaluate products to assist in the selection and purchase of equipment and installation or upgrade of systems.
• Contribute to HMHs technical documentation and participate in policy, procedure, and standards development.
• Define problems, collect data, establish facts, and draw valid conclusions.
• Available to work onsite 50% of the time with 50% remote work up to 40 hrs/wk during the program timeframe.
• Maintain open communication and a positive working relationship with team members.
• Maintain professional (business casual) dress and grooming.
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Qualifications

Education, Knowledge, Skills and Abilities Required:

• Pursuit of a degree in computer science, information technology, engineering, cyber security, advanced mathematics, data science, advanced analytics, clinical informatics or program management.
• Current GPA of 3.0 or higher. 
• Satisfactory customer service skills.
• Basic troubleshooting skills.
• Minimum of 2 years of college or trade school education.
• Minimum of 3 months of IT experience or equivalent formal training with a letter of reference from a previous employer or professor.

Education, Knowledge, Skills and Abilities Preferred:

• Technical Certifications and Project Management Certifications helpful but not required.
• Exceptional customer service skills.
• Solid troubleshooting skills.
• Awareness of the Healthcare Information Technology (HIT) industrys current and emerging technology trends and direction, as well as a keen interest in information systems and technology.
• Ability to work well in a team environment.
• Excellent oral and written communications skills.
• Ability to work in a self-directed manner, with guidance from the assigned project leader and internship program coordinator for support.

Licenses and Certifications Preferred:

• Google, Citrix, ITIL, Project Management Professional (PMP), Scrum Master, and/or Clinical Informatics certifications.