Field Engineer

Key Skills

API, AWS, Docker, JavaScript, Machine learning techniques, MongoDB, NumPy, Python Programming, UI design, UX design

Job Description

Who We Are

Roboflow is a venture-backed SaaS startup that empowers innovators all over the world to build, train, and deploy computer vision models. Roboflow believes that computer vision is a foundation technology that will transform nearly every industry. We currently have over 250,000 users, including half of the Fortune 100. Roboflow has enabled our customers to accelerate cancer research, conduct experiments in space, accelerate the world’s transition to green energy, and improve the retail experience (to name a few!) with world-altering technology. Investors like Y Combinator, David Sack’s Craft Ventures, Lachy Groom, the founders of OpenAI (Sam Altman and Greg Brockman), and many others back Roboflow.

As with any rapidly scaling startup, we hope to build a team that is both versatile and adaptable. Each role has tremendous potential for growth. As such, we believe that coachability, enthusiasm, and an entrepreneurial mindset are more important than experience or qualifications.

Our goal is to build a magnetic environment for exceptional talent.

What We're Looking For

We’re looking for people that can own a large set of problems and are motivated by the question, “How can I improve this?” Over 80% of our current team is a former founder and they love working at Roboflow because they get to work autonomously and build solutions from the ground up (but you don't have to be a former founder to thrive at Roboflow!). Roboflow is still early stage and each department runs a startup within itself that defines a problem, works with our customers, builds ideal solutions, and adapts quickly to changes.

We’re hiring our second Field Engineer to partner closely with our sales team and drive new customer wins. You’ll have an immense impact on shaping the future of not only this role, but our company.

A large portion of the Roboflow sales process is technical, ensuring customers understand how to incorporate computer vision into their products. Building successful relationships with our potential customers -- many of whom are engineers -- as well as showcasing what the Roboflow product is capable of is a key component of the role, so you will leverage both your engineering background and user-facing mindset to be successful.

What You’ll Do

Because our customers use computer vision in so many different industries (accelerating cancer research, improving manufacturing processes, enabling automated checkout, and so much more), your workday will always include an engaging variety of challenges. You will work with sales on delivering demos, building proofs of concepts and prototypes with prospects, and in answering technical questions, assisting in closing deals. You will use your knowledge gathered through sales motions and work with our Customer Success team to determine ways to best drive adoption and successful implementations of computer vision within their products.

You will also contribute to the post-sales process (Customer Engineering) in an engineering capacity to ensure our customers are successful throughout their journey with Roboflow. We don’t just stop at signature and onboarding. We want our customers to be life long partners with Roboflow and ensure they are receiving the ROI they envisioned when they first signed on.

If you think, “I’m an engineer that loves sharing my work with others,” you’d be in great company in this role.