Customer Solutions Manager

Key Skills

Aartificial intelligence, Drug Discovery, Effective communication skills, Machine learning techniques

Job Description

As a Customer Solutions Manager at Aganitha, you will be called upon to blend advances in multiple disciplines such as Omics, Structural Biology, Protein and Antibody Engineering, Computational Quantum Chemistry, AI/ML, and High-performance computing in the Cloud to help our global BioPharma customers accelerate design and development of SMOL, Antibody, Gene, Cell & RNA therapeutics. You will work with research leaders at our customer organizations, identify their needs and build solutions in collaboration with our internal technical and scientific teams.

To succeed in this role, you must have a strong interest in engaging with customers to apply the latest scientific and technology advances for R&D acceleration, driving revenue growth for Aganitha in the process.

Key Responsibilities

To succeed in this role, you must have a strong interest in engaging with customers to apply the latest scientific and technological advances for R&D acceleration, driving revenue growth for Aganitha in the process.

• Use your life sciences expertise to define in silico solutions for addressable areas and pain points in disease research, drug discovery, and development processes, in close collaboration with prospects, customers, partners, and the multi-disciplinary team at Aganitha.
• Interact with scientists, directors, and VPs of global Biopharma, interpret their needs/asks, and define and refine solutions that will address them.
• Drive clarity and definition to the solutions being developed/created
• Create content describing the capabilities of the solution, and communicate the same to the global biopharma scientists
• Support the sales and marketing teams in market outreach and discussions with customers.

Desired Skills / Expertise

Ph.D. in Biology, Chemistry, Biotechnology, Bioinformatics, Cheminformatics (Life Sciences) with a passion to learn.

• Strong interest in computational and data-driven methods and a clear understanding of how in silico methods can accelerate drug discovery and development processes. Must have a keen understanding of the interface of computer technology, high throughput sciences, and Biology/Chemistry.
• Strong verbal and written communication skills are a must
• Strong interest in engaging and communicating with customers
• You need to be comfortable working in a fast-paced, rapidly changing environment
• Your creativity, knowledge, and ability to prioritize will play a key role in your ability to fine-tune existing solutions, and/or help build new solutions.
• Prior experience in the Biopharma industry is a plus
• MBA/PGDM is a plus