Data Science Lead, Growth & Engagement

Key Skills

A/B Testing, KPIs, Looker, PyMC3, Python Programming, SQL

Job Description

Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweler to rethink the way women purchase jewelry—for themselves. In only seven years, and with a team of over 75% women, Mejuri has shipped over one million orders and opened retail stores across the globe, all while introducing new products weekly.

As part of Noura’s original vision to empower women to invest in themselves, the brand launched the Empowerment Fund to support underrepresented women and non-binary individuals with the tools to empower themselves. Mejuri continues to reach new customers through exciting community initiatives and expansion into international markets, such as the UK, Australia and Germany.

We are a team of retailers, creatives, technologists and strategists, and we are looking for someone special to join our team.

The Role:

Hi, I’m Efe Ogolo, the Director of Data Science and Analytics at Mejuri, looking for a Data Science Lead, Growth & Engagement to join our team.

What You'll Do:

• Deploy predictive analytics for key metrics (Churn, Conversion, CLV etc.) and optimize audience segmentation and targeting through predictive modeling and machine learning.
• Lead efforts to optimize the promotion engine by conducting A/B tests, implementing algorithmic improvements, and enhancing efficiency and effectiveness through automation.
• Own vendor attribution model, and generate actionable insights into performance of marketing channels and other distribution channels.
• Perform comprehensive customer analysis, assess marketing channel effectiveness and ROI, and evaluate marketing campaign performance to provide actionable insights for improvement.
• Collaborate closely with business stakeholders from product, marketing, CX, and design to conduct analyses and develop data product solutions that deepen our understanding of the key drivers behind user growth and retention.
• Communicate findings and recommendations effectively to both technical and non-technical stakeholders.
• Provide technical and thought leadership designing and implementing advanced analytics techniques.

What you bring to the team:

• 5+ years of experience leveraging Marketing Analytics and Data Science.
• Proficiency in statistical analytical tools, such as SQL and Python
• Experience working cross-functionally with Marketing or Product verticals.
• Experience leveraging campaign analytics
• Effective communication across both technical and non-technical audiences.
• Strong bias to action, delivering results quickly with iteration instead of waiting for perfection
• Ability to think critically, objectively, rationally. Reason and communicate in a result-oriented, data-driven manner. High autonomy

Things we consider an asset:

Experience building attribution models (MMM,MTA), RFM & Churn scores, Customer Segmentation, etc

• Previous experience with User acquisition, retention & revenue forecasting
• Comfort using tools such as Dagster & Looker
• Familiarity with open-source libraries like PyMC and similar tools for probabilistic programming and data analysis

Key Performance Indicators:

Implement data-driven initiatives that appropriately impact customer KPIs including

• New Customer Growth
• Customer Lifetime Value (CLV)
• Repeat Purchase Rate (RPR)
• Net Promoter Score (NPS)
• Average Order Value (AOV)
• First Order Value (FOV)
• Cost of Acquisition (CAC) and others

Benefits at Mejuri:

• A minimum of three weeks vacation, plus personal days and three religious observance days.
• A hybrid work model for all corporate roles.
• ‘Mejuri Passport’ which allows employees who meet specific criteria to work in other locations for one month per year.
• Comprehensive medical and dental benefits, including mental health coverage, and generous personal and sick days for our full-time employees. We also offer bereavement leave, including miscarriage and stillbirth support.
• Parental leave salary top-up of up to 80%, as well as a personalized return-to-work transition and accommodation plan for full-time employees.
• Semi-annual performance reviews.
• Internal coaching department and learning and development to support career growth and plans for everyone.
• A generous product discount!

Please note that these benefits apply to full-time employees.

Location:

At Mejuri we embrace a hybrid working environment and support our corporate employees to be successful whether they are at home or in the office. The primary purpose of our offices is to drive collaboration and deepen relationships with one another.

#LI-Hybrid

Along with our central mission and vision, we have guiding values that set the tone for where we’re heading and how we work together. These values are behaviors that form our shared beliefs and approach to how we wish to work together at Mejuri, regardless of role, level, and work location. Our 8 core values help drive our decision making when we are cross collaborating, redefining luxury, and creating a sense of commitment and inclusion to help shape our company culture.

Our values are:

FIND A WAY | We break down problems into manageable steps, explore creative solutions daily, learn from failure, and adapt quickly

RAISE THE BAR | We share constructive feedback openly, continuously improve personal and team performance, collaborate and challenge for better outcomes

CUSTOMER OBSESSED | We actively listen to customer feedback, make decisions that impact customers positively, continuously refine product, service, or customer interactions

EMPOWERED OWNERS | We proactively address cross team challenges, willingly tackle any task big or small, take initiative, and lead by example

JUST DO IT | We make informed decision quickly, encourage experimentation and learning, encourage thoughtful risk taking, embrace change, and stay adaptable

HUMILITY | We acknowledge team contributions before self, acknowledge and learn from mistakes, maintain an open and receptive mindset, and promote a respectful work environment

CURIOSITY | We seek out new challenges daily, ask questions to understand deeply, reimagine and innovate to drive progress

DRIVE RESULTS | set clear goals and prioritize tasks, focus on high impact activities daily, monitor progress through clear metrics, stay persistent and solution orientated

Accommodation / Accessibility:

Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.

Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.