Senior Language Lead

Key Skills

Analytical and Problem solving, Effective communication skills, English Proficiency, Leadership, Translation

Job Description

Position Summary

The Senior Language Quality Lead is responsible for coordinating and executing language-related activities such as asset and tool management, language process and quality management, and terminology management adhering to the defined customer requirements and customer-specific language strategies, as well as internal methodology of language processes.

What You Will Do

• Provides input on client proposals and expectations, leads and coordinates linguistic activities to enable successful execution of projects and deliveries to improve customer outcomes.
• Carries out RCA of issues on account level, modifies processes, assets or work practices to drive continuous improvement.
• Oversees creation of the client review instruction templates.
• Coordinates and manages the execution of assigned language tasks.
• Carries out complex source text analysis to assess the linguistic requirements and terminology needs and then also prepares instructions for internal team members and external translation partners, as required.
• Assesses potential linguistic issues and makes recommendations on risks, contingencies, and localization strategies on complex projects.
• Manages complex linguistic issues and queries during the project life cycle.
• Develops and implements linguistic assets, such as Translation Memories, glossaries, style guides, and CAT/CAR tool configurations.
• Manages terminology to ensure compliance with subject matter specialization, standards, and customer specific needs.
• Assists in the implementation of work processes and tools to increase efficiency and quality of work.
• Manages customer feedback and complaints and communicates with clients as appropriate.
• Updates Language processes and work practices.
• Monitors customer quality metrics and contributes to quality plans.
• Monitors partner performance and collaborates with partners to provide feedback and define improvement plans.
• Communicates clearly, precisely, and effectively about the assigned tasks with all stakeholders.

To Be Successful You Will Have

• Good knowledge of language technology concepts and tools, e.g., Translation Memories, Computer Assisted Translation, Computer Assisted Revision, Machine Translation.
• Process and quality oriented with the ability to execute tasks to achieve high-quality results.
• Ability to write/maintain project documentation.
• Strong analytical and problem-solving skills.
• Ability to work well with others in a multicultural and fast-paced environment.
• Ability to work under pressure in a deadline-driven environment.
• Strong collaboration within remote teams.
• Ability to work on complex and/or global projects.
• Proactivity and ability to work independently.
• Excellent communication skills, both oral and written.

In Return, You Can Expect

• Unique opportunity to participate in Language Services Tprocesses
• To work with a passionate and diverse team of specialists from across the world in areas such as Language/Linguistics, Technology Development, AI/Machine Learning, Managed Services and Business Operations.
• Chance for growth in a stable, global company with a solid market position.
• Professional development opportunities in a multi-cultural environment - Lionbridge has offices in over 20 countries and many of these offices work collaboratively on projects, exposing our employees to a wide range of cultures and work styles.