Senior Manager, Credit Strategy & Analysis - Hybrid

Key Skills

Analytical and Problem solving, Data Analysis, Effective communication skills, Finance, Leadership Skill, Optimization, Product Analytics, Python Programming, R Programming, SQL, Statistics, Tableau

Job Description

CarMax Auto Finance is on a mission to enable car shoppers to be financially empowered, to unlock greater affordability, and to purchase the vehicle of their dreams. In pursuit of this mission, the CarMax analytical team utilizes strategic thinking, problem solving, and data analysis to continuously innovate our approach to auto lending. The Sr Manager Credit Strategy & Analysis is a senior leader on the analytics team; this individual will lead a team of individual contributors, will achieve success through cross-functional collaboration and partnership with other analytical leaders, with emphasis on proactive communication and partner with cross-functional areas to both formulate-the-vision and ensure-the-execution towards future innovation.

The business areas reporting to this role may include the following:

• Credit risk (lending policy, consumer pricing, loss forecasting, market research)
• Servicing analytics (contact strategy, customer segmentation, advanced metrics)
• Decision sciences (quantitative modeling, data engineering & infrastructure)
• Finance platform (digital lending, product analytics, lender performance)

Responsibilities

• Leverage problem solving and analysis to drive sales, improve efficiency, and reduce credit risk
• Conduct research into key drivers of consumer behaviors, and own strategies to capitalize on these drivers, via policy, pricing, digital experience, or operational engagement
• Lead the design and evaluation of credit, digital, or operational experimentation
• Leverage new and alternative data to improve consumer engagement and conversion
• Monitor broader lending/fintech landscape, to be thought leader in the domain space
• Collaborate cross-functionally across the organization to inform and execute strategy
• Influence executive-level decision-making, by developing data-informed recommendations
• Attract, develop, and retain top-tier analytical professionals

What you will need to succeed

While primarily expected to demonstrate team leadership through crafting a departmental vision and emphasizing high quality execution through an analytical team of direct reports, the ideal candidate should also be a player-coach, who is willing and able to conduct analysis independently, including manipulating large dataset, executing complex analysis, and clearly summarizing actionable findings. A candidate for this role will have a passion for attracting and developing top-tier analytical talent as well as hiring-and-mentoring an exceptionally talented analytical team Lastly, this individual should possess the humility to work effectively with others across the organization, including operations, product, engineering, and more.

To be eligible

• Degree in an analytical or mathematical field and 5+ years of experience in an analytical or strategic role
• 2+ years of experience managing an analytical team of direct reports 
• Exceptional analytical problem-solving skills, demonstrated through learning agility, intellectual curiosity, and lateral-thinking creativity to tackle new challenges
• Demonstrated ability to lead through ambiguity, and navigate complex projects, systems, and relationships
• Excellent communication skills, with ability to synthesize complexity to influence executive leadership
• Working proficiency in technical tools, including spreadsheet applications, SQL, Tableau, R/Python 

Bonus points for

• MBA or advanced degree in quantitative discipline (e.g., engineering, math, statistics, optimization, economics, physics, etc.)
• Prior experience in consumer-lending, credit risk, fintech, product analytics, strategy or economic consulting

Work Location and Arrangement: This role will be based out of the Kennesaw, GA Office and has a Hybrid work arrangement in office 2 days a week